Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AWARDS
INTERNSHIP & TRAINING
PROFESSIONAL QUALIFICATION
Hobbies
07
Madhurima Bhowmik Roychowdhury

Madhurima Bhowmik Roychowdhury

Kolkata,WB

Summary

I'd describe myself as being very resourceful and ambitious. I always try to find a way out of the challenges. I like to seek out learning opportunities. I have 7 years of working experience in I2C and PTP. I am currently working as a process developer for AP.

Professional with strong background in process development. Proven ability to optimize workflows and implement efficient solutions. Known for fostering team collaboration and ensuring successful project outcomes. Equipped with skills in process analysis, project management, and continuous improvement. Highly adaptable to changing needs and reliable in high-pressure environments.

Overview

10
10
years of professional experience
3
3
Certifications
1
1
Language

Work History

Process Developer (Master Data Mangement)

Genpact
08.2022 - Current

Accpunts Payable

  • Facilitate Payment Process
  • Liaising International Relations with Credit Control Team
  • Detail oriented Accounts Payable professional with a proven track record in invoice processing, reconciliation and process validation. Addressed invoice discrepancies, hold removals and coordinated with stakeholders for approvals.
  • Supported process stabilization pre and post go live, contributed to knowledge documentation.
  • Actively participated in testing during the transition of AP processes for the Indian region.
    Provided feedback on UAT, helped document gaps, created SOP, and ensured smooth handover.


GRIR Account Monitoring

  • Track and reconcile GR/IR clearing accounts regularly
  • Ensure balances are cleared within defined timelines.

Mismatch & Exception Handling

  • Analyze differences due to short receipt, excess receipt, or price variance
  • Coordinate with Procurement and AP teams for resolution.

Reporting & Analysis

  • Prepare ageing reports for open GRIR items
  • Highlight long-pending issues and root causes
  • Support audit requirements with documentation

Senior Executive Corporate Marketing

Kothari Medical Centre
10.2019 - 07.2022
  • International Marketing & Corporates
  • Corporate Marketing & Operations
  • Patient Portfolios & Facilitate Payment Process
  • Corporate Sales and Marketing for Pan India. Responding promptly to client inquiries and communicating with clients through various channels.
  • Allocating invoices for the client into their respective Business accounts. Addressing queries or ad-hoc work from Client and resolving the same in given time frame.

Executive Corporate Marketing

Jagannath Gupta Institute of Medical Sciences and Hospital
05.2018 - 09.2019
  • Corporate Marketing & Operations
  • Lead generation from Corporates
  • Plan & Manage Content (Branding)
  • Dealt with accounts of customers and upsell the products of the client.
  • Delivering project breakthrough improvements towards business excellence by adopting business improvement techniques and ensuring quality compliance.

Junior Executive Corporate Marketing

Medica Superspeciality Hospital
05.2016 - 04.2018
  • Lead generation from Consulates
  • International Corporates, Marketing & Operations
  • Facilitate Payment Process
  • Patient Portfolios & Organised medical programmes
  • Looking after the international sales for UK and UAE operations.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.

Education

MBA - Operations Management

Indian Institute of Management Raipur
04.2001 -

Executive Programme - Leadership Management

Indian Institute of Management Calcutta
Kolkata, India
04.2001 -

B.A. - Hospitality Mgmt

IIHM
01.2015

CLASS XII - Arts

National High School For Girls
01.2012

CLASS X -

Bidya Bhavan High School
01.2010

Skills

Lean six sigma

Accomplishments

Achievements - Rajiv Gandhi Icon Award 2022 for best excellence award of the year for serving during SARS-Covid19.


Certification

Agentic AI

Timeline

Agentic AI

08-2025

Generative AI

05-2024

Data Literacy

11-2023

Process Developer (Master Data Mangement)

Genpact
08.2022 - Current

Senior Executive Corporate Marketing

Kothari Medical Centre
10.2019 - 07.2022

Executive Corporate Marketing

Jagannath Gupta Institute of Medical Sciences and Hospital
05.2018 - 09.2019

Junior Executive Corporate Marketing

Medica Superspeciality Hospital
05.2016 - 04.2018

MBA - Operations Management

Indian Institute of Management Raipur
04.2001 -

Executive Programme - Leadership Management

Indian Institute of Management Calcutta
04.2001 -

B.A. - Hospitality Mgmt

IIHM

CLASS XII - Arts

National High School For Girls

CLASS X -

Bidya Bhavan High School

AWARDS

Rajiv Gandhi Icon Award 2022 for recognition of outstanding achievement & contribution in Healthcare Excellence

INTERNSHIP & TRAINING

  • J W Marriott (Mumbai) Intern May'14 - Dec'14
  • Corporate Relations and Sales & Marketing

PROFESSIONAL QUALIFICATION

  • Awareness Program on Pre Accreditation entry level for hospital & SHCO Certification Programme on 24.02.2018
  • Programme on Implementation of NABH Standards for Hospitals on 05.04.2019-07.04.2019
  • Webinar on SARS COV2-The Pandemic & its impact organized by Schulke India on 19.06.2021
  • Programme on Implementation of NABH 5th Edition Standards for Hospitals on 08.04.2022-10.04.2022

Hobbies

Badminton , Swimming , Playing snooker, Reading fictional books and Pro bono consulting .

Madhurima Bhowmik Roychowdhury