Madhu Shree S

• Manual Testing: Proficient in a wide range of testing methodologies, including Functional, Integration, System, Regression, and Sanity Testing.
• Web and Mobile Application Testing: Skilled in testing web applications with hands-on experience in mobile application testing to ensure cross-platform functionality and usability.
• SDLC & STLC Proficiency: Deep understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), with experience in Agile methodologies to adapt to dynamic project needs.
• Test Case Development & Defect Management: Extensive experience in writing and executing test cases, logging and tracking defects, and prioritizing issues for resolution, ensuring product quality and alignment with business requirements.
• Inbound Transaction Testing: Worked on testing inbound transactions within applications like WebHis and Rumba to verify seamless data flow and application integrity.
• Defect Prevention and Collaboration: Reduced bug recurrence rates through detailed test plans based on business and technical specifications. Collaborated effectively with developers using bug-tracking tools like JIRA and Bugzilla to enable timely issue resolution and product improvements.

Project: Crew CarWash

Role: Software Analyst

Project Description: Crew Car Wash Application Testing

The Crew Car Wash project involved end-to-end functional testing of the Crew Car Wash application, designed to streamline and enhance the customer experience and operational efficiency. This application supports key workflows for work order creation, task assignment, and process flow management, which are essential to the daily operations of Crew Car Wash locations.

• End-to-End Functional Testing: Conducted thorough end-to-end testing for the Crew Car Wash application, validating full product functionality from work order creation through completion.
• Work Order Process Validation: Ensured the work order creation process and end-to-end flow within the application met expected standards, addressing any process gaps effectively.
• User Incident Resolution: Actively resolved incidents reported by end users, troubleshooting issues to maintain seamless application functionality and user satisfaction.
• Task Mapping Accuracy: Managed one-to-one mapping of work orders and tasks, verifying correct linkage to support accurate task completion tracking and reporting.
• Quality Assurance and Bug Reporting: Identified, documented, and communicated any defects or improvements during testing, collaborating with development teams to enhance product quality.

Project: MediBuddy

Role: Software Analyst

Project Description: Worked on MediBuddy vHealth, focusing on the Online Medical Consultation feature, which supports family health packages across India.

Key Responsibilities:

• Test Planning and Execution: Developed comprehensive test plans, test cases, and testing scenarios, installing and configuring the application for mobile and web platforms.
• Data Management: Loaded relevant data into the application to ensure accurate testing conditions for feature validation.
• Testing and Reporting: Executed test cases manually across different testing types—Functional, Integration, Regression, Negative, System, and End-to-End testing. Tracked and logged defects for efficient troubleshooting.
• Daily Reporting: Prepared and submitted daily execution and status reports to keep stakeholders informed of testing progress and any blockers.
• Quality Assurance: Maintained high standards by meticulously following test processes, ensuring functionality, and improving reliability and performance of the application.

Project: Holy Name Medical Center

Role: QA Engineer

Project Description:
The Holy Name Medical Center project involved testing key functionalities for the Emergency Department, specifically the Biometric ID Scan and Enroll feature. This feature enables efficient patient enrollment by verifying identity through biometric scanning and ID validation, allowing seamless enrollment, medication management, and order placement for patients with secure signoff capabilities.

Responsibilities:

• Test Planning and Scenario Development: Created detailed test plans, test cases, and scenarios, installing and configuring the application to ensure proper testing coverage.
• Data Management and Loading: Loaded and managed relevant data within the application to replicate real-life scenarios for accurate testing.
• Test Execution and Reporting: Executed test cases manually across various testing types, including Functional, Integration, Regression, Negative, End-to-End, and System Testing. Prepared daily execution reports and tracked testing progress.
• Defect Management and Escalation: Logged and tracked defects, collaborated with developers for effective defect analysis, and escalated issues as needed to maintain project timelines.
• Traceability Matrix and Requirement Alignment: Developed a Traceability Matrix to ensure full alignment between test cases and project requirements, enhancing test coverage and accuracy.
• Project Reporting and Communication: Sent daily status reports to stakeholders, highlighting testing progress, defect statuses, and any project enhancements.
• Contributed to successful product launches through meticulous end-to-end testing of applications.

Responsibilities:

• Invoice Generation: Managed the creation and processing of invoices, ensuring accurate billing and timely delivery to clients for efficient payment cycles.
• Client Interaction & Payment Solutions: Acted as the primary contact for client inquiries on payment solutions, addressing questions, providing updates, and resolving any billing-related issues.
• Material Dispatch Coordination: Oversaw material dispatch processes, coordinating with suppliers and logistics teams to ensure timely and accurate delivery of materials to clients.
• Accounting & Record Maintenance: Maintained detailed financial records and assisted with accounting tasks, supporting monthly reconciliations and ensuring compliance with accounting standards.

Responsibilities:

• Cross-Functional Collaboration: Worked closely with developers, testers, and end users to ensure seamless technical compatibility across systems, facilitating effective communication and requirements alignment.
• System Interface Mapping: Mapped and documented interfaces between legacy systems and new technology solutions, ensuring smooth integration and minimal disruption to ongoing operations.
• Solution Development: Developed and proposed solutions to enhance functionality and performance for existing products and systems, addressing user requirements and technical constraints.
• Feasibility and Cost Analysis: Produced comprehensive project feasibility reports, including cost analysis, to support decision-making and project planning.
• Testing and Database Support: Prepared testing schedules for complete systems, providing structured testing support. Also delivered database support for clients, ensuring reliable data management and accessibility.