Madhusmita Satapathy

• Spearheaded timely collection and processing of client inputs to ensure adherence to PDC agreements.
• Proactively addressed client concerns through effective communication via calls and emails.
• Monitored team members' response times to ensure all mails are promptly addressed and closed.
• Conducted thorough audits of input, invoice, and mail responses to ensure accuracy and consistency.
• Facilitated Full & Final settlement processing while liaising with clients for inputs, payments, and clarifications.
• Managed payroll processing for a Mid-scale company of over 1,000 employees with 99% accuracy and timely payment delivery.
• Analyzed changes in laws and regulations affecting payroll processes and implemented necessary modifications accordingly.

As an HR Executive, I am accountable for managing various HR processes, including:

• Facilitating seamless hiring formalities, ensuring timely completion of joining formalities, and coordinating and preparing personal files.
• Supporting and implementing HR policies, ensuring alignment with organizational goals.
• Scheduling interviews by liaising with applicants, ensuring a smooth recruitment process.
• Leading a successful talent management program, contributing to a 15% decrease in employee turnover.
• Redesigning the employee performance evaluation process, boosting employee engagement and satisfaction by 20%.
• Ensuring the timely issuance of appointment letters, confirmation letters, transfer letters, and other relevant documentation.
• Collecting, calculating, and entering payroll data to maintain accurate payroll information, and preparing payslips for employees.
• Building and maintaining a comprehensive database of candidates, ensuring quick access to relevant information.
• Supported leadership and employee relations by responding to requests, grievances and other issues or needs.