Madhusudhan S
Bengaluru, Karnataka
Summary
Senior System Engineer with experience in Power BI service, Control-M administration, and operational monitoring. Proven expertise in data source creation, gateway mapping, and optimizing data performance. Expertise in managing workflows and automating processes with Control-M. Consistently adhering to Service Level Agreements (SLAs) to enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Senior System Engineer
Infosys
Bangalore
2019.09 - Current
- Ensured high system uptime for critical applications through proactive performance monitoring.
- Managed Power BI Gateway operations, including upgrades and data source creation, enhancing data accessibility.
- Skilled in utilizing Control-M tool to enhance efficiency of workflow processes.
- Collaborated with development teams on deployment and script execution in BMC Control M Tool.
- Maintained IT security compliance, aligning with industry best practices.
- Applied patches and updates, ensuring Linux server stability and security.
- Identified areas of improvement in existing systems and provided solutions to resolve issues.
- Performed capacity planning tasks to ensure adequate resources are available when needed.
- Managed incident response swiftly for seamless performance.
Education
Master of Computer Applications -
Mysore University
Mysore2024-03
Bachelor of Science - Computer Science
Government Science College
Bengaluru2019-05
Pre-University - PCMB
Seshadripuram PU College
Bengaluru2016-06
Skills
- Power BI Service
- Control-M Administration
- Incident Management
- SLA Monitoring and Reporting
- System Monitoring
- Team Collaboration
Languages
Kannada
Advanced (C1)
C1
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
INSTA Award Recipient, InfosysAwarded twice for exceptional performance and contributions to project success.
Received multiple appreciations for non-compliance maintenance, No SLA Miss, no customer escalations, displayed flexibility in time of critical need, High productivity of ticket resolution, Good Leave Management.
Timeline
Senior System Engineer
Infosys
2019.09 - Current
Master of Computer Applications -
Mysore University
Bachelor of Science - Computer Science
Government Science College
Pre-University - PCMB
Seshadripuram PU College