Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Timeline
Generic

Madhusudhan S

Bengaluru, Karnataka

Summary

Senior System Engineer with experience in Power BI service, Control-M administration, and operational monitoring. Proven expertise in data source creation, gateway mapping, and optimizing data performance. Expertise in managing workflows and automating processes with Control-M. Consistently adhering to Service Level Agreements (SLAs) to enhance operational efficiency.

Overview

5
5
years of professional experience

Work History

Senior System Engineer

Infosys
Bangalore
09.2019 - Current
  • Ensured high system uptime for critical applications through proactive performance monitoring.
  • Managed Power BI Gateway operations, including upgrades and data source creation, enhancing data accessibility.
  • Skilled in utilizing Control-M tool to enhance efficiency of workflow processes.
  • Collaborated with development teams on deployment and script execution in BMC Control M Tool.
  • Maintained IT security compliance, aligning with industry best practices.
  • Applied patches and updates, ensuring Linux server stability and security.
  • Identified areas of improvement in existing systems and provided solutions to resolve issues.
  • Performed capacity planning tasks to ensure adequate resources are available when needed.
  • Managed incident response swiftly for seamless performance.

Education

Master of Computer Applications -

Mysore University
Mysore
03-2024

Bachelor of Science - Computer Science

Government Science College
Bengaluru
05-2019

Pre-University - PCMB

Seshadripuram PU College
Bengaluru
06-2016

Skills

  • Power BI Service
  • Control-M Administration
  • Incident Management
  • SLA Monitoring and Reporting
  • System Monitoring
  • Team Collaboration

Languages

Kannada
Advanced (C1)
C1
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

INSTA Award Recipient, InfosysAwarded twice for exceptional performance and contributions to project success.

Received multiple appreciations for non-compliance maintenance, No SLA Miss, no customer escalations, displayed flexibility in time of critical need, High productivity of ticket resolution, Good Leave Management.

Timeline

Senior System Engineer

Infosys
09.2019 - Current

Master of Computer Applications -

Mysore University

Bachelor of Science - Computer Science

Government Science College

Pre-University - PCMB

Seshadripuram PU College

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Madhusudhan S