Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Accomplishments
Timeline
Generic

Madhusudhan Malisetty

Bangalore

Summary

Dedicated Consultant skilled in client oversight, issue resolution, and presentation. Proven ability to manage multiple tasks and projects simultaneously. Possesses excellent business knowledge within the field.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Consultant

Acuver Consulting pvt ltd
Bangalore
02.2022 - Current
  • This project involves implementation of the Sterling MCF solution for Order Fulfillment and Order Management system.
  • Efficiently collaborated with stakeholders to understand expectations and drive the development of software modules.
  • Consistently enhanced the experience of clients by tackling their problems efficiently
  • Engaged in incident analysis and resolution within the Production Support track.
  • Contributed to the resolution of various payment-related issues in the support track.
  • Played a vital role in addressing multiple Tax discrepancy related issues within the external system.
  • Assisted in identifying and fixing various inventory discrepancy issues
  • Engaged in all production releases and executed sanity evaluations on live system.
  • Currently in the Enhancement Track as a developer, which involves analyzing the client requirements, development, code reviews, and testing.
  • Also, it includes handling defects as part of monthly releases.
  • Onboarded successfully 99 stores for fulfilling Ship from Store Orders, and also onboarded newly 14 stores for fulfilling BOPIS Orders.
  • Well-managed sourcing and scheduling rules, which help to not miss delivering the order on time to the customer.
  • Contributed to team success by providing support in busy times.
  • Responsible for preparing the Weekly Status Reports(WSR) for the client which include analyzing the trend analysis, breach analysis.
  • Collaborated in all sprint planning meetings and consistently joined scheduled daily DSU's with the team
  • Very familiar with Store engagement UI navigation tabs and created job aids for the Store users.
  • Delivered daily client need metrics.

Associate Consultant

Acuver Consulting pvt ltd
Bangalore
05.2021 - 01.2022
  • Automated 250+ testcases for 5 different customers from end to end
  • Analyze business processes and contribute to automation opportunities after assessing automation feasibility.
  • Boosted the knowledge of customer's flows, comprehend it and extract relevant insights.
  • Responsible for automation of Restful API web services.
  • Contribution towards quality by creating defects identified from automation test execution.

Education

Bachelor of Technology in Electronics & Communication Engineering -

YSR Engineering College of YVU
Andhra Pradesh
08-2020

Intermediate -

Geethanjali Junior College
Rajampet
05-2016

SSC -

Z P High School
Chakrampeta
05-2014

Skills

  • Sterling OMS
  • DB2
  • Inventory Reconciliation
  • Order Fulfillment
  • Java
  • XML & Json
  • Jmeter
  • Order Hub, SST, SBC,SMA
  • ServiceNow
  • Winscp
  • Putty

Personal Information

  • Father's Name: Ramanaiah M
  • Date of Birth: 18/09/1998
  • Gender: Male
  • Nationality: Indian

Certification

  • Certified by IBM in Next Generation Platform for IBM Sterling Order Management on Cloud
    Specialist.
  • Certified by IBM in setting up the Developer Toolkit on IBM Sterling OMoC.
  • Certified by IBM in using the Self Service Tool on the Next Generation Platform.

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Accomplishments

  • Received 'The Rockstar Rookie' Award for performing best performance in the project .
  • Received consistent appreciations from the client during this period

Timeline

Consultant

Acuver Consulting pvt ltd
02.2022 - Current

Associate Consultant

Acuver Consulting pvt ltd
05.2021 - 01.2022

Bachelor of Technology in Electronics & Communication Engineering -

YSR Engineering College of YVU

Intermediate -

Geethanjali Junior College

SSC -

Z P High School

Similar Profiles

CREATE PROFILE
Madhusudhan Malisetty