A Competent & Dynamic BBA with 15 years of rich experience in Sales & Marketing in Banking Industry
Currently Engaged with CarDekho Chennai as Area Manager – New and Used Car Loan
A keen learner with a flair for adopting emerging trends and addressing industry requirements to achieve organizational objectives and profitability norms.
Expertise in successfully ramping business assignments, while working in close coordination with clients and ensuring effective service deliverables.
Proven record of increasing revenues, streamlining workflow & providing quality customer service to clients.
Abilities in synergizing Sales to facilitate organizational growth to strengthen organization culture through involved and motivated leadership.
Proficient in developing & streamlining systems with proven ability to enhance operational effectiveness and meet operational goals within the cost, time & quality parameters.
Implementing competitive sales strategies, promotional activities for achieving targets and augmenting business growth
Excellent communication, relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities
Overview
12
12
years of professional experience
1
1
Certification
Work History
Area Manager
CarDekho
Chennai
03.2019 - Current
Develop sales plan for each relationship to provide an array of services for Car Loans
Generating Business Leads from DMAs, Dealers, Walk in Customers etc.,
Handling the complete credit process of file sourcing, credit appraisal, disbursements, lien document collection, file offsite archival, scrutinizing documents etc.,
Handling a team of sales , credit analysts, post disbursal auditors and PDC back end team
Handled new and used car loan with dealers
Involved in Direct Field Investigation – Customer’s Residence / Office
Responsible for Pre and Post Approval Document Process.
Involved in PDD Collection, EMI Collection Process
Involved in Various Sales promotional activities, Conducting Events, Road show campaigns, Loan Melas etc.,
Maintain a system log for all prospects and to track the sales process to ensure minimum turnaround time and maximum proposal conversion
Achieving customer satisfaction by ensuring compliance with service quality norms and building the brand image by exceeding customer expectations
Handling team of Business Managers
Handling multi products like used car loan, Classifieds and Auction.
New business acquisition.
Channel Management and Development.
Involving in strategically plan impose in region and responsible for Geo
Expansion.
Design payout slabs and offer special schemes to scale up the productivity of the channels.
Supervising the in-house operations and handling branch escalations.
Handling PDD management and support to RTO team
Product Sales Manager
Tata Business support Services Ltd
Chennai
03.2016 - 10.2018
Develop sales plan for each relationship to provide an array of services for Personal Loans
Generating Business Leads from Aggregator
Handling the complete credit process of file sourcing, credit appraisal, disbursements, lien document collection, file offsite archival, scrutinizing documents etc.,
Handling a team of sales , credit analysts, post disbursal auditors and PDC back end team
Responsible for Pre and Post Approval Document Process.
Maintain a system log for all prospects and to track the sales process to ensure minimum turnaround time and maximum proposal conversion
Achieving customer satisfaction by ensuring compliance with service quality norms and building the brand image by exceeding customer expectations
Internal transfer to Tata Capital Financial Services Ltd as a Sales Manager from Jun 2018
Relationship Manager
Icici Bank Ltd
Chennai
03.2015 - 09.2015
Handling a team of sales , credit analysts, post disbursal auditors and PDC back end team
Handled used car loan with dealers
Involved in Direct Field Investigation – Customer’s Residence / Office
Responsible for Pre and Post Approval Document Process.
Involved in PDD Collection, EMI Collection Process
Involved in Various Sales promotional activities, Conducting Events, Road show campaigns, Loan Melas etc.,
Maintain a system log for all prospects and to track the sales process to ensure minimum turnaround time and maximum proposal conversion
Sales Manager
Bharati Axa GIC Ltd
Chennai
03.2014 - 03.2015
Responsible for negotiating,Maintaining proper Dealer relationship by the method of reaching them up regularly
Expert in monitoring sales and marketing figures of team
Generating Business Leads from Dealers, Agent etc.,
Dealing with vehicle inspection and claims management issues
Monitor Ethical & Professional standard to check any discrepancy happening to client during insurance claim
Provide training to the new sales executives
Handling the complete Under writer approval of deviations, cover note books,issuing policy
Handling a team of sales
Junior Manager
Indusind Bank Ltd
Chennai
01.2012 - 03.2014
Generating Business Leads from DMAs, Dealers, Walk in Customers etc.,
Handling the complete credit process of file sourcing, credit appraisal, disbursements, lien document collection, file offsite archival, scrutinizing documents etc.,
Handling a team of sales , credit analysts, post disbursal auditors and PDC back end team
Handled used car loan with dealers
Involved in Direct Field Investigation – Customer’s Residence / Office
Responsible for Pre and Post Approval Document Process.
Involved in PDD Collection, EMI Collection Process
Involved in Various Sales promotional activities, Conducting Events, Road show campaigns, Loan Melas etc.,
Maintain a system log for all prospects and to track the sales process to ensure minimum turnaround time and maximum proposal conversio
Education
BBA - Business Administration
ThiruthangalharatiThiruthangal Nadar College
Chennai
07-2007
Skills
Teamwork
Customer Service
Time Management
Ability to Work Under Pressure
Decision Making
Problem Solving
Leadership
Strategic Planing
Team Building
Report Preparation
Channel Handing
Team Handing
Budgeting
Client Management
Languages
Tamil
First Language
English
Advanced (C1)
C1
Certification
XCELERATE CHAMPIONS - XCELERATE START DATE 1-1-2023 END DATE 31-12-2024
Timeline
Area Manager
CarDekho
03.2019 - Current
Product Sales Manager
Tata Business support Services Ltd
03.2016 - 10.2018
Relationship Manager
Icici Bank Ltd
03.2015 - 09.2015
Sales Manager
Bharati Axa GIC Ltd
03.2014 - 03.2015
Junior Manager
Indusind Bank Ltd
01.2012 - 03.2014
BBA - Business Administration
ThiruthangalharatiThiruthangal Nadar College
Similar Profiles
Danish BawaDanish Bawa
Operations Executive at CarDekhoOperations Executive at CarDekho