Program manager with 15 years of experience in multinational corporations, specializing in Agile and Waterfall methodologies. Demonstrated success in managing complex projects from inception to completion, enhancing organizational efficiency through strategic planning and process improvement. Proven leadership in team collaboration and stakeholder management, driving initiatives that support operational goals. Expertise in financial management, logistics analysis, and cross-functional communication, contributing to high productivity and project success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager - Program Management
Michael Page - Publicise Sapient & Circle K (Clients)
06.2023 - Current
Executed comprehensive project management across all phases of project life cycle adhering to PMI standards.
Developed detailed project plans, encompassing schedules, budgets, and resource allocations.
Defined project milestones and success criteria, aligning initiatives with organizational goals.
Facilitated communication between project teams and stakeholders to ensure alignment and resolve conflicts.
Tracked program performance metrics to identify areas for process optimization and efficiency improvements.
Coached Scrum Masters and conducted training on JIRA and Confluence to enhance team workflows.
Managed client relationships and vendor contracts, ensuring timely delivery of services and satisfaction.
Implemented effective change management processes to address unforeseen issues in project execution.
Advisor - Project/Program Management-Scrum Master
Quess Corp Limited - Dell Technologies (Client)
08.2021 - 06.2023
Managed project life-cycle phases, ensuring adherence to PMI standards and professional responsibilities.
Developed project scope, created project plans, and managed budgets through effective cost management.
Facilitated scrum team coaching, applying Scrum theory to enhance project execution efficiency.
Contributed to Product Release Planning by collaborating with product and engineering teams.
Achieved multiple releases with 95% flow efficiency and minimal churn rates.
Championed security awareness within teams, integrating security tasks into the product backlog.
Conducted JIRA and Confluence training sessions to optimize team workflows and documentation practices.
Streamlined CI/CD pipeline in coordination with DevOps, decreasing deployment time by 30%.
Project Manager
Cameo Global Communication - Cisco System, Inc. (Client)
04.2019 - 08.2021
Executed large-scale IT projects in APJC, US, and UK regions.
Led project planning sessions to define scope and objectives for client initiatives.
Coordinated cross-functional teams to ensure timely project execution and alignment.
Managed communication between stakeholders to facilitate collaboration and feedback.
Developed project timelines and tracked milestones throughout the project lifecycle.
Facilitated regular status meetings to update stakeholders on progress and challenges.
Reviewed project deliverables for quality and adherence to client specifications.
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Utilized Waterfall and Agile methodologies to align with project requirements.
Managed software upgrades, network implementations, and telecommunication solutions.
Delivered high-technology services and products effectively on global scale.
Project Lead
First American India Private Limited
03.2010 - 12.2018
Led business improvement and planning projects, driving strategic organizational initiatives.
Managed IT software and change management projects with US stakeholders to standardize processes.
Streamlined procedures by creating standard operating procedures for efficiency.
Directed automation projects to enhance operational workflows and productivity.
Education
MBA (General) -
GEETAM University
01.2020
BBM -
Bangalore University
Vijayanagar
01.2007
Skills
Microsoft Office Suite
Agile methodologies
Project management and tools
Stakeholder communication
Vendor management
Team coaching and leadership
Risk management and mitigation
Budget management
Program alignment
Strategic planning
Cross-functional team collaboration
SharePoint and Confluence expertise
Jira software proficiency
Azure cloud management
Certification
Certified Scrum Master, 001342920
PMI Course training Certificate, Pursuing PMP
Competent Leader certificate
Competent Communicator Certificate
Timeline
Manager - Program Management
Michael Page - Publicise Sapient & Circle K (Clients)
06.2023 - Current
Advisor - Project/Program Management-Scrum Master
Quess Corp Limited - Dell Technologies (Client)
08.2021 - 06.2023
Project Manager
Cameo Global Communication - Cisco System, Inc. (Client)