Zaheer Ali
Hyderabad
Summary
Detail-oriented Technology Analyst specializing in middleware deployment and application builds. Enhanced system reliability through effective root cause analysis and coordinated cross-functional teams during critical migrations, fostering operational continuity and knowledge sharing. Strong analytical and communication skills drive successful project outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technology Analyst
INFOSYS
Hyderabad
07.2022 - Current
- Deployed middleware platforms (e.g., IBM WebSphere) across secure network environments. Improved deployment efficiency by 20%.
- Troubleshot network connectivity issues impacting middleware components, restoring service and minimizing downtime.
- Conducted root cause analysis to effectively resolve production issues, enhancing system reliability.
- Built the application from scratch in the test environment to facilitate testing of the newer version and bug resolution.
- Worked with tools like SPLUNK, DX-APM by integrating them in servers and creating dashboards for easy monitoring and handling.
- Documented network configurations, standard operating procedures, and incident reports to facilitate knowledge sharing and enhance operational efficiency.
- Coordinated cross-functional teams during banking DC migration, ensuring seamless execution and continuity of services.
Education
B.S. - Mechanical Engineering
Abdur Rahman Crescent University
Chennai, TamilNadu05-2022
Skills
- Java application support
- WebSphere deployment
- Linux and RHEL administration
- Shell scripting
- Python
- SQL
- Powershell
- WinSCP
- Troubleshooting
- Root cause analysis
- Application build
- Splunk
- DX-APM
Certification
Certificate of python development, Coding With Sagar(CWS), 06/24
Projects
Banking Middleware system Deployment, Managed the full application deployment lifecycle, including building, testing, and releasing applications to production while maintaining system stability. Administered and provided production support for critical middleware applications, utilizing IBM consoles to monitor performance and ensure high availability. Performed Linux administration and troubleshooting to swiftly diagnose and resolve system issues, conducting root cause analysis to prevent future incidents. Also used tools like Splunk and DX-APM for checking logs and monitoring the application health.
Languages
- English
- Telugu
- Hindi
- English
- Telugu
Timeline
Technology Analyst
INFOSYS
07.2022 - Current
B.S. - Mechanical Engineering
Abdur Rahman Crescent University