Mahendra Joshi
Bemetara
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated
Overview
10
10
years of professional experience
Work History
Assistant Manager
IDFC FIRST BANK LTD.
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
FTCP Trainer
AISECT PMKK
01.2017 - 02.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Monitored participant workflow and behaviors throughout training process.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Introduced standardized training for cohesive learning environments.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Developed individualized training plans to achieve staff readiness.
Computer Technician
Genius Computer
01.2014 - 12.2017
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Education
10th -
Indian Public School, Bemetara
01.2011
12th -
Saraswati Shishu Mandir School, Bemetara
01.2013
B.Com Graduate -
Digitech Computer Center, Bemetara
01.2017
PGDCA -
Digitech Computer Center, Bemetara
01.2018
POST GRADUATE DIPLOMA IN CYBER LAW - E-COMMERS, CYBER CRIME
PSSOU BILASPUR
BILASHPUR03.2021
Master of Computational Finance (or Quantitative Finance) - Accounting And Finance
PSSOU BILASHPUR
BILASHPUR08.2023
Skills
- Knowledge of computer
- Hardware & Software
- Office work, Internet, Tally
- Web Designing
- Product and Service Knowledge
- Cost Reduction
- Operations Management
- Task Delegation
- Customer Relationship Management (CRM)
Personal Information
- Father's Name: Mr. Derha Ram Joshi
- Mother's Name: Mrs. Amar Joshi
- Marital Status: Unmarried
- Date of Birth: 03/16/1995
Linguistic Abilities
Hindi, English
Hobbies and Interests
BODY FITNESS, GYM ,YOGA ,CRICKET
Disclaimer
I here by acknowledge that all the above mentioned information is true and correct in my best of knowledge
Timeline
Assistant Manager
IDFC FIRST BANK LTD.
03.2023 - Current
FTCP Trainer
AISECT PMKK
01.2017 - 02.2021
Computer Technician
Genius Computer
01.2014 - 12.2017
10th -
Indian Public School, Bemetara
12th -
Saraswati Shishu Mandir School, Bemetara
B.Com Graduate -
Digitech Computer Center, Bemetara
PGDCA -
Digitech Computer Center, Bemetara
POST GRADUATE DIPLOMA IN CYBER LAW - E-COMMERS, CYBER CRIME
PSSOU BILASPUR
Master of Computational Finance (or Quantitative Finance) - Accounting And Finance
PSSOU BILASHPUR
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