Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mahendra Prabhu Paroor Bhaskaran

Mahendra Prabhu Paroor Bhaskaran

Senior Business Analyst
Hyderabad

Summary

As an experienced senior business analyst with 8 years of proven success, I have a strong track record of driving business performance through data analysis and strategic planning. With exceptional skills in requirements gathering, process improvement, and stakeholder management, I have led high-impact projects that have generated significant cost savings and revenue growth. My expertise in agile methodologies, project management, and data visualization tools enables me to deliver actionable insights and drive business transformation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
6
6
Certifications

Work History

Senior Business Process Analyst

Tech Mahindra
Hyderabad
06.2021 - Current
  • Produced documentation outlining process improvement solutions.
  • Pinpointed cost-effective process improvements through simulation of potential process alterations, discovering optimal enhancements without interrupting live production efforts.
  • Drafted human feedback tools such as questionnaires, surveys and interview scenarios to incorporate personnel needs and desires into process improvement.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Conducted walk-through demonstrations of proposed process changes.

Business Analyst

Cognizant Technology Solutions
Chennai
12.2012 - 06.2021
  • Responsible for analyzing business requirements and documentation of BRD from priority items.
  • Conducted meetings with key business users to collect information on business processes and user requirements.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Involved in Sanity test once the Build is deployed.
  • Partnering with Development leads to identify opportunities for better collaboration and process improvements.
  • Demonstrated walkthrough with customers in Demo call.
  • Conducting a Grooming sessions/ Sprint planning Ceremonies with Scrum team.
  • Performing a proxy Product owner role.
  • Effectively involved with customer in prioritizing the Epics during PI planning.

Senior Test Analyst

Cognizant Technology Solutions
Chennai
12.2009 - 11.2012
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
  • Analyzing the business requirements and preparation of high-level test scenarios and Test cases.
  • Attending the daily status calls with development team and business analyst.
  • Involved in Execution of test cases and participated in Estimation, Testing Workbook tasks.
  • Active involvement in Test Data Preparation, execution of Test Cases, defect logging and retesting and Defect closure.
  • Test Case preparation and having reviews with development team
  • Preparation of status report based on day-by-day progress to the Onsite Counterpart and client.

Education

Master of Business Administration

Alagappa University
Chennai
04.2007 - 03.2009

Bachelor of Arts - Bachelor of Science in Computer Science

St.Patrician College of Arts And Science
04.2001 - 03.2004

Skills

    Business Analysis

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Certification

Certified Scrum Product Owner

Timeline

Micro-Certification - Welcome to ServiceNow

03-2023

Certified Scrum Product Owner

12-2022

Scrum for Agile Project Management

03-2022

Senior Business Process Analyst

Tech Mahindra
06.2021 - Current

ISTQB Certified Tester Foundation Level Training (CTFL)

05-2021

MS SQL for Data Analytics and Business Intelligence

03-2021

Business Analyst

Cognizant Technology Solutions
12.2012 - 06.2021

International Software Testing Qualifications Board [ISTQB]

01-2011

Senior Test Analyst

Cognizant Technology Solutions
12.2009 - 11.2012

Master of Business Administration

Alagappa University
04.2007 - 03.2009

Bachelor of Arts - Bachelor of Science in Computer Science

St.Patrician College of Arts And Science
04.2001 - 03.2004

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Mahendra Prabhu Paroor BhaskaranSenior Business Analyst