MAHESH AHUJA

1) Global DR Event Coordinator for Japan, Hong Kong , London & New York events.

2) Lead the QE, YE management calls to provide the most critical data of the firm on time to street & communicate same to business.

3) Provided strong leadership to enhance team productivity and morale in times of uncertainty like, exit of entire vendor team of 15 people OR when again 5 senior resources leaving the team in a span of 2months.

4) Developed standards, policies and procedures for operational shift resiliency.

5) Organized social events in Mumbai, be it upon Senior Management visit or when had to get team together for fun event .

6) Always have committed to diversity and inclusion .

7) Built the Observability dashboards for Financials Applications.

8) Key Responsibilities for Mumbai Finance division :

a) Successfully managed Disaster Recovery events for Hong Kong, Tokyo, London & New York for Financials applications .

b) Successfully executed BCP Mumbai GIC Drill for Mumbai for 2022.

c) Fire Marshal for Athena Mumbai location .

9) Service Delivery Manager for Password Project for Financials :
a) Lead the Password Rotation project successfully & completed without major compliance breaches
Scope : Financials team as a whole are responsible for password rotation of more than 120 Proids across 45 GRNs .

b) Human effort of spending is approx. 500 hours of effort every year. So, the scale of leading this critical project, that too, to do it within time, is quite massive and critical and hence needs complete extensive planning & involvement while leading and managing entire team's execution !
c) Reduced 10% on total PROIDs in Feb 2022 cycle, thereby, making the TOIL effort reduction by 100-200 hours per cycle. (13 * 8/16 hours).

d) 4 GRNs were completely cleaned/eliminated up from Password exercise. 100% Effort elimination for 4/45 GRNs. Making the space of Financials 8% overall efficient. Reduced 11 PROD Proids and 2 UAT Proids in this exercise .
e) Continuous 3rd leg where we achieved 10% effort reduction on this exercise, overall making it drop by 30% from the start of 2021 .
f) Improvement in count of PROD Proids is now to 90, 1st time count is count in just 18months of effort .
g) Persistent focus lead to the invention of a Password Automation Project which was enabled for August cycle .
h) Password Automation Project had successful phase 1 completion & had following achievements as mentioned as below :
i) Password change was accomplished in 2 weeks in August which used to take 3-4 months . (It as 6 weeks in last cycle) .
ii) Total effort was approx. 100 hours, down from 250 hours .
iii) All Proids' password are available in RPE Secure vault, firm's secured and preferred storage location, which helped efforts in reducing manual storages into different locations dependency.
iv) Script was created in August cycle for access provisioning & management with the help of secure vault . Access to the teams was sorted by setting correctly Key managers, readers & writers, so that team can access it & store passwords of Proids safely with ease on this hygiene.
v) TCM usage was identified as not mandatory which helped team reducing several weeks of team’s efforts spent on TCM - raising, cloning, approval, window based change approach, giving greater flexibility to do a rotation & was big time saving !

10) Owning Vital applications during crisis :

a) Minimized the risk & stabilized space upon shrinking team size by handling solely vital projects like MCR & MSViz upon exit of senior resources & onsite reduction in force .
b) MCR : Took over ownership and responsibility of MCR application which is reporting to Senior Stakeholders of the firm like CEO,CFO individually .
c) MSViz : Took over ownership and responsibility of MSViz application Operations, which is humongous in term of its usage scale as it is widely used by 3000 plus users across the firm.
d) Provided team bandwidth to focus on Development projects meanwhile being charge of operations myself solely.
e) Single handedly managed the critical outages during APAC, Japan, Mumbai, London region for MCR & MSViz, that too in absence of DEV in that timezone.

11) Established the Mumbai Development team for MSViz & Soft dollar development team with persistent efforts .

12) Worked exhaustively for interviews, worked for double/triple the shifts, extended the shifts for hiring process, for support operations requirements, due to shortage of multiple resources for almost 2 Long quarters or entire half year !!!

1) Movement into a lead role from Asia to London & New York hours from 1st March 2019 upon the exit of senior lead to expand my horizons and work more closely with locally and globally situated teams/partners.

• Bestowed upon with the responsibility of being the Year End Coordinator for Financials .

2) Firm's Strategic projects

• ZiTi , Agile, DevOps Initiatives :-

o ~100 Jiras raised/ worked upon as part of Agile initiative and for ZITI Improvement and stability.

o Proactively alerting of space breach at 70% with shell script to avoid alerting noise at 80% and reduce associated TOIL in production.

o Blocking improvement for Commissions DB automated via RBA & Rule Manager.

Manual Efforts saved : 10.5hrs & 21 tickets per month,

Efficiency :- 85% .

• User bot Amelia Automation :-

o Successfully created different scenarios and did the testing for User Access workflow/template for Financials Applications in Amelia.

• R11 Migration :

Migration of Autosys R 4.5 instances (NYT,NYQ,NYA & LNA) of Prod & Non Prod environment to R11 PNA.

3) Password Reset Strategy Kickoff :

• Began the drive the Password reset project involving multiple Proids of entire Finance applications across UAT, QA & PROD .
• Rotated PROIDS without breaching compliance.

4) Recruitment :

• Interviewed candidates for Grad++ program (FTC), FTE program during frequent Recruitment drives in Mumbai .

5) Stress test for Insourcing times of Vendor exit from the Firm.

6) Volunteered for different FIRM's inclusion & diversity initiatives -

• Joined as a volunteer into Women in Technology(WIT) team, LGBT team, Sports Events Committee

7) Giving Back Nature :

• Participated in multiple GVM events & spent several hrs. of volunteering to nurture feeling of Giving back .
• Ex.
• Creating Charts for Underprivileged children Students in Palghar .
• Prem Sadan - Food Packing for Orphanage

8) CAPRI Decommission Project :

• Supported & coordinated the firm's critical Capri decommission project of development to smoothly transition the batch & user support from legacy mainframe to renovated processes .
• Project was important for firm & to dev squad from cost-saving perspective .

1) Pioneered Asia shift for GL Financials as Subject Matter Expertise.

2) Single handedly owned critical Year End responsibilities in Tokyo timezone for all Financials applications.

3) Served as key stakeholder for Commissions business of Morgan Stanley, overseeing business opening and closing operations for Asia, Australia, London, North America's region for Wealth Management & Institutional Equity division's business.

4) Served as BA, facilitating communication between management, business and associates globally for Financials .

5) Introduced new “fire and forget” adjustment model into Commissions system with help of development team after rigorous follow ups & meet to fix chronic issues in system.

6) Established the Mumbai Development & Support team for CAPO development team to improve efficiency by following Incident Management & giving clarity to business & other associated stakeholders.

7) Participated in Annual Event ‘Athena Year End Potluck & Music Jam’ by being the Chef and the host for the event .

8) Worked varied hours across timezones to meet operational & business needs.

1) 3.5 years of experience in RISK MANAGEMENT activities across global markets that help end users assess risk correctly and timely, based on their corresponding trading positions.

2) Onsite travel to Hong Kong for transition of IRFX Project to India

3) Improvement in SLA of IRFX perimeter by achieving 30% efficiency after transition, which provided the traders productive time to do analysis, simulate and take trading decisions.

4) Did application testing for a year to improve BNP’s future tool SAM.

5) Chairing the meeting on a monthly basis with different stakeholders to achieve data quality & improvement in timely reception of data.

6) SPOC for developing innovative ideas to optimize and automate manual tasks to reduce error and processing time.

7) Performed software application and disaster recovery BCP testing to guarantee business readiness following fail-overs.

8) Provided 24/7 support for web and client-based applications, file and data feeds and batch processes to prevent impact to business.

9) Created shell scripts to automate manual tasks resulting in saving 1 man human effort.

10) Collaborated with developers, analysts and project managers to expedite incident resolutions.

11) Onboarded new employees with training and new hire documentation & knowledge sharing.

12) Maximized performance by monitoring daily activities and mentoring team members.