MAHESH BARASKAR
Buisness Manager - Nature's Basket.
THANE
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
21
21
years of professional experience
Work History
BusinessManager
NaturesBasketLTD
04.2014 - Current
- Provided effective services to the customer
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Maximized the sales and increased footfall
- Responsible for control pilferage and discrepancy, inventory management
- Assisted with hiring process and training of new employees.
- Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
- Part of pre-opening Kandivali store, Santacruze Store
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
Supervisor
Godrej Natures Basket LTD
04.2012 - 03.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Streamlined the processes for smooth running of the day to day operation
- Responsible for recruitment, retention, people management
- Driving sales by local store marketing and reaching out people through different medium to optimize sales & transactions
- Assisted Business Manager to provide the highest level of hospitality in outlet
- Provided effective customer services
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Contributed towards the company by efficiently using the minimum required staff and controlling the expenditure
Food Specialist
Godrej Natures Basket LTD
04.2008 - 03.2012
- Utilized equipment such as convection ovens, mixers, grills, steam kettles and fryers to prepare meals for patrons.
- Trained new employees in essential food handling techniques, safety protocols, and company procedures, ensuring consistent performance standards.
- Responsible for running the department very efficiently and effectively.
- Organizing availability of products in order to achieve targets, at the same time control on wastages.
- Organized training sessions within the CSE to update their product knowledge skills.
- Ensured customer satisfaction via Handling customer query and resolve.
- Part of pre-opening Juhu store.
- Kept budget by establishing minimal waste guidelines and exceeding set goal 1.90 % against the target of 2 %
CustomerServiceExecutive
Godrej NaturesBasket LTD
04.2006 - 03.2008
- Part of pre-opening Warden road store.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Ordering, merchandising and maintain hygiene in given section
- Handling customer checkout points like cashiering.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Provided company information and policies to customers upon inquiry and answered questions via phone.
Electrician
NES & SVB HIGH SCHOOL
01.2004 - 01.2006
- Wiring and maintenance work
Wireman
LARSEN AND TURBO LIMITED
01.2003 - 01.2004
- Electric panel wiring
- Wiring and maintenance work
Education
HSC -
L.V.M High School
Mumbai, India 04.2001 - 05.2001
ITI -
Government Industrial Training Institute (I.T.I)
Mumbai, IndiaN.C.V.T. -
N.C.V.T
Mumbai, IndiaDIPLOMA - COMPUTER APPLICATION
DIPLOMA
MumbaiSkills
Accomplishments
- Awarded as 'Outstanding Supervisor of the Year' in 2014
- Awarded as 'Outstanding Leading Self of the Year' in 2017
Language proficiency
- English
- Marathi
- Hindi
Skill set
- Inventory Management
- Budgets & Cost Controls
- Food & Beverage Services
- Supplier/Vendor Management
- Quality Control
- Client Relationship Management
- Team Management
- Process Improvement
Personal Information
- Date of Birth: 10/03/83
- Marital Status: Married
Timeline
BusinessManager
NaturesBasketLTD
04.2014 - Current
Supervisor
Godrej Natures Basket LTD
04.2012 - 03.2014
Food Specialist
Godrej Natures Basket LTD
04.2008 - 03.2012
CustomerServiceExecutive
Godrej NaturesBasket LTD
04.2006 - 03.2008
Electrician
NES & SVB HIGH SCHOOL
01.2004 - 01.2006
Wireman
LARSEN AND TURBO LIMITED
01.2003 - 01.2004
HSC -
L.V.M High School
04.2001 - 05.2001
ITI -
Government Industrial Training Institute (I.T.I)
N.C.V.T. -
N.C.V.T
DIPLOMA - COMPUTER APPLICATION
DIPLOMA
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