Mahesh Chinta
Hyderabad
Summary
Experienced ServiceNow Developer with expertise in designing, developing, and optimizing ServiceNow workflows and automation. Proficient in scripting, Flow Designer, and system administration. Strong problem-solving skills and expertise in process automation. Seeking opportunities to expand knowledge and capabilities in integrations and UI Builder to enhance skill set.
Overview
4
4
years of professional experience
Work History
Consultant
Genpact
03.2022 - Current
- Designed and optimized workflows within ServiceNow to automate business processes
- Collaborated with stakeholders to gather requirements, deliver tailored ServiceNow solutions
- Conducted root cause analysis of process inefficiencies within ServiceNow
Trainee
Genpact
08.2021 - 02.2022
- Gained expertise in ServiceNow through extensive training and hands-on experience with business process automation tools, completing all training modules and supported the development and deployment of automated workflows in ServiceNow
Education
Post Graduate - Big Data Analytics
CDAC
05.2021
Bachelor of Technology - ECE
K L University
05.2019
Skills
- Technical Expertise
- ServiceNow Development: Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub
- ServiceNow Administration: User & Role Management, ACLs, Service Catalog, Workflow Configuration
- Web Services Integration Experience
- Scripting with JavaScript and Glide API
Timeline
Consultant
Genpact
03.2022 - Current
Trainee
Genpact
08.2021 - 02.2022
Bachelor of Technology - ECE
K L University
Post Graduate - Big Data Analytics
CDAC
Similar Profiles
Ram YadavRam Yadav
AR Collection Specialist at GenpactAR Collection Specialist at Genpact
Neha KumariNeha Kumari
Fraud Analyst at GenpactFraud Analyst at Genpact
Pratyusha ErravadaPratyusha Erravada
Assistant Manager of Operations at GenpactAssistant Manager of Operations at Genpact