Mahesh Choudhary
Faridabad
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Electric Vehicle Experience Lead
Mahindra Integrated Business Solutions Pvt. Ltd.
New Delhi
11.2024 - Current
- Customer Awareness: Many people are still unfamiliar with electric vehicles, so a key part of my role is educating customers. I organize informational sessions, webinars, and test-drive events to show the benefits of EVs, including cost savings, environmental impact, and the future of transportation.
- Personalized Sales Approach: I encourage my team to take a consultative approach, understanding each customers needs and addressing any concerns they may have about transitioning to an EV. Whether it's range anxiety or charging infrastructure, we offer solutions that make the shift to electric seamless.
- A lot of potential buyers are hesitant to switch to EVs due to unfamiliarity with the driving experience. We organize demo days and offer extended test drives to give them a hands-on experience, letting them feel the difference firsthand.
Assistant Sales Manager
T & T Motors Pvt. Limited (Dealer for Mercedes Benz Passenger Cars))
New Delhi
01.2022 - 10.2024
- Responsible for overseeing the entire sales cycle, from the initial customer inquiry to closing the deal.
- Providing an exceptional customer service experience is at the core of my role.
- Team Training and Development: SinceMercedes-Benz EVs are still a relatively new category, I prioritized continuous training for my team. I ensure they are up-to-date with the latest industry trends, product knowledge, and customer handling skills specific to EVs. This equips them to answer questions confidently and provide top-notch service.
Senior Sales Consultant
Espirit Toyota (SACIL) (Part of Samvardhna Motherson)
New Delhi
01.2019 - 01.2022
- Maintained an up-to-date database of leads, customers and prospects utilizing sales tools.
- Negotiated contracts with customers for discounts on order and with special terms and conditions.
Sales Consultant
Frontier Automobiles Pvt. Ltd.
GURUGRAM
01.2018 - 12.2018
- Developed and maintained relationships with clients to increase sales revenue.
Assistant Engineer
Aastha Enviro Systems Pvt. Ltd.
New Delhi
01.2015 - 10.2017
- Assisted in the design and development of engineering projects.
- Monitored construction activities at job sites to ensure adherence to design specifications.
- Participated in meetings with clients to discuss project requirements and timelines.
Education
Diploma - Mechanical Engineering
GB Pant Institute of Technology
Govindpuri, New Delhi06-2014
Higher Secondary School - Class 12
Kendriya Vidhyalaya
Andrews Ganj, New Delhi04-2011
Secondary School Education - Class 10
Kendriya Vidhyalaya
Andrews Ganj, New Delhi04-2009
Skills
- Problem resolution
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Customer service
- Time management
- MS office
- Conflict resolution
- Critical thinking
- Interpersonal communication
Accomplishments
- Won the National Skill Championship at Toyota Kirloskar Motors, India.
- Salespro and C-Certified from Mercedes-Benz India Private Limited.
Languages
Hindi, English, Punjabi
First Language
Timeline
Electric Vehicle Experience Lead
Mahindra Integrated Business Solutions Pvt. Ltd.
11.2024 - Current
Assistant Sales Manager
T & T Motors Pvt. Limited (Dealer for Mercedes Benz Passenger Cars))
01.2022 - 10.2024
Senior Sales Consultant
Espirit Toyota (SACIL) (Part of Samvardhna Motherson)
01.2019 - 01.2022
Sales Consultant
Frontier Automobiles Pvt. Ltd.
01.2018 - 12.2018
Assistant Engineer
Aastha Enviro Systems Pvt. Ltd.
01.2015 - 10.2017
Diploma - Mechanical Engineering
GB Pant Institute of Technology
Higher Secondary School - Class 12
Kendriya Vidhyalaya
Secondary School Education - Class 10
Kendriya Vidhyalaya
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