Summary
Overview
Work History
Education
Skills
Projects
Personal Details
Languages
Disclaimer
Timeline
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Mahesh D. Keelu

Mahesh D. Keelu

Dombivili (East)

Summary

Successful in implementing effective transitions and fostering collaboration via virtualization, enhancing overall organizational performance. Demonstrated business insight and readiness to embrace challenging opportunities. Equipped with technical skills and social media expertise to facilitate substantial growth.

Overview

17
17
years of professional experience

Work History

Consultant – Unified Communications

General Mills India Pvt. Ltd.
09.2021 - Current
  • Manage global voice infrastructure ensuring high availability and zero downtime.
  • Lead migration of legacy telephony hardware to SIP-based virtualized systems.
  • Deploy and configure Avaya Equinox clients to support remote collaboration.
  • Execute Moves, Adds, and Changes (MAC) activities and site transitions seamlessly.
  • Coordinate with vendors and stakeholders for digital transformation initiatives.
  • Support Avaya Aura core components (CM, SM, SMGR, AES, IPO Server Edition).

Service Engineer – Technical Support

AGC Networks Ltd.
06.2019 - 08.2021
  • Provided infrastructure support for Avaya CM, SM, AES, and ACR systems.
  • Configured and troubleshooted Avaya Media Gateways and servers.
  • Managed VoIP upgrades, session management, and change implementation.

Site Incharge / Senior Engineer

IT Source India Pvt. Ltd. (ONGC Uran Plant)
07.2008 - 08.2014
  • Managed Avaya S8700 EPABX systems, including maintenance and routine backups.
  • Configured IP phones and performed system diagnostics to ensure smooth operations.

Education

Diploma - Electronics and Communication Engineering

Maharashtra Technical Board
01.2003

International MBA -

United Business Institute
Belgium

Skills

  • Unified Communications: Avaya Aura (CM, SM, SMGR, AES, IPO Server Edition)
  • SIP Trunking & VOIP: SIP migrations, cost optimization, global transitions
  • Contact Center: Verint Call Recording, CTI Integration, Call Billing (Telesoft)
  • Virtualization & Cloud: VM-based voice systems, Equinox conferencing deployments
  • Project Management: Vendor coordination, MAC activities, upgrades & transitions
  • Networking: SIP, H323, TCP/IP, VLAN configuration
  • Tools & Platforms: Linux, Windows Server
  • Team Collaboration: Cross-functional stakeholder engagement

Projects

Avaya Aura Upgrade: Delivered CM, SM, and AES system upgrades with Equinox conferencing integration for a financial client., Global SIP Migration: Transitioned legacy hardware to SIP infrastructure, enhancing efficiency and enabling virtualization for cost savings., Unified Communication Deployment: Implemented UC platforms across multiple sites to enhance global collaboration.

Personal Details

  • Date of Birth: 9th November 1982
  • Marital Status: Married
  • Passport No.: T1282424 (Valid till 2028)

Languages

English, Hindi, Marathi, Telugu

Disclaimer

I hereby declare that the above information is true to the best of my knowledge. (Mahesh Keelu)

Timeline

Consultant – Unified Communications

General Mills India Pvt. Ltd.
09.2021 - Current

Service Engineer – Technical Support

AGC Networks Ltd.
06.2019 - 08.2021

Site Incharge / Senior Engineer

IT Source India Pvt. Ltd. (ONGC Uran Plant)
07.2008 - 08.2014

Diploma - Electronics and Communication Engineering

Maharashtra Technical Board

International MBA -

United Business Institute

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Mahesh D. Keelu