Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Mahesh Gowda

Bengaluru

Summary

Experienced professional with a strong background in e-commerce and technology support. Demonstrated success in managing teams, exceeding service-level agreements, and providing technical guidance. Skilled in website development, product management, order processing, and customer support within the e-commerce sector. Additionally, proficient in hardware and software troubleshooting as a Desktop Support Engineer. Seeking opportunities to leverage skills, master new technologies, and contribute to the growth of organizations.

Overview

5
5
years of professional experience

Work History

Senior Associate IT

Neometa Lifestyle Studio Pvt Ltd
01.2023 - Current
  • Handled full operations across major e-commerce platforms such as Amazon, Myntra, Nykaa, AJIO, Tata CliQ, and Tata Luxury — including catalog uploads, listings, SEO, billing, payments, and return management.
  • Managed domains, hosting plans, and email accounts, ensuring smooth digital operations.
  • Installed and configured operating systems, software applications, and system upgrades across user machines.
  • Maintained an up-to-date inventory of IT assets, including hardware and software resources.
  • Collaborated with designers to create visually consistent and brand-aligned website layouts and performed regular content updates.
  • Applied knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and performed user account management via Active Directory.

Senior Desktop Support Engineer

2COMS Consulting Pvt. Ltd
02.2022 - 03.2023
  • Proficient in using BMC for ticketing and IT Service Management.
  • Strong working knowledge of Windows OS, Office 365, and commonly used laptop/user applications.
  • Implemented antivirus and security measures to protect systems.
  • Experienced in Active Directory for basic user account management and access control.
  • Handled system setups, including hardware configuration, software installation, and deployment.
  • Applied foundational knowledge of networking (TCP/IP, DNS, DHCP) to support connectivity and troubleshooting.

Desktop Support Engineer

AGS Transact Technologies Ltd
08.2020 - 01.2022
  • Implemented antivirus and security protocols to protect systems.
  • Monitored network performance and performed preventive maintenance.
  • Coordinated with vendors for procurement and invoicing.
  • Set up and configured systems, software, and hardware.
  • Provided technical support and resolved user issues onsite /remotely.
  • Troubleshot printer and network connectivity issues (wired/wireless).

Education

SSLC -

Acharya Guruparampara Vidyalaya
05-2014

Diploma - Mechanical Engineering

Sri Krishna Polytechnic College
05-2018

BCA -

Global Virtual Academy For Education
05-2025

Skills

  • E-commerce strategy
  • Digital marketing
  • Web development
  • Vendor coordination
  • IT asset management
  • Technical support
  • Project management
  • Client management
  • Operating systems
  • Domain management
  • Facebook advertising

Languages

Kannada (Fluent), English (Fluent), Hindi

Timeline

Senior Associate IT

Neometa Lifestyle Studio Pvt Ltd
01.2023 - Current

Senior Desktop Support Engineer

2COMS Consulting Pvt. Ltd
02.2022 - 03.2023

Desktop Support Engineer

AGS Transact Technologies Ltd
08.2020 - 01.2022

SSLC -

Acharya Guruparampara Vidyalaya

Diploma - Mechanical Engineering

Sri Krishna Polytechnic College

BCA -

Global Virtual Academy For Education

Similar Profiles

CREATE PROFILE
Mahesh Gowda