Mahesh Jonnada
Phone Banking Officer
Hyderabad
Summary
At ICICI Bank Ltd, as a KYC Senior Officer, I spearheaded issue resolution and compliance collaborations, enhancing KYC practices. My adeptness in communication and document review significantly improved process accuracy and client relationships, showcasing my ability to lead and innovate in high-stakes environments.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
KYC Senior Officer
ICICI Bank Ltd
Hyderabad
06.2021 - Current
- Successfully resolved escalated issues by collaborating with the compliance team to ensure appropriate action was taken.
- Provided training and support to junior officers, fostering a culture of continuous improvement in KYC practices.
- Performed quality assurance checks on completed cases, identifying areas for improvement while maintaining high levels of accuracy within the team.
- Developed strong relationships with key clients, providing guidance on KYC requirements and addressing any concerns they may have had during the onboarding process.
Education
MBA - Finance
MRM Institute of Management
Ibrahimpatnam 06.2021 - 07.2023
B.Com -
Badruka College of Commerce And Arts
Kachiguda, Hyderabad 06.2016 - 06.2019
Intermediate - MEC
Narayana Junior College
Dilsukhnagar, Hyderabad 06.2014 - 06.2016
SSC -
Petros High School
Malakpet, Hyderabad 05.2013 - 06.2014
Skills
- Communication,
- Time Management,
- Decision Making,
- Document review,
- Data verification
Timeline
KYC Senior Officer
ICICI Bank Ltd
06.2021 - Current
MBA - Finance
MRM Institute of Management
06.2021 - 07.2023
B.Com -
Badruka College of Commerce And Arts
06.2016 - 06.2019
Intermediate - MEC
Narayana Junior College
06.2014 - 06.2016
SSC -
Petros High School
05.2013 - 06.2014
Similar Profiles
PRAGYAN PRAKASH PARIDAPRAGYAN PRAKASH PARIDA
Manager 2 at ICICI Bank LTDManager 2 at ICICI Bank LTD
Pavan Kumar PothuriPavan Kumar Pothuri
Senior Executive at ICICI BANK LTDSenior Executive at ICICI BANK LTD
Priya JagadeesanPriya Jagadeesan
Deputy Branch Manager at ICICI BANK LTDDeputy Branch Manager at ICICI BANK LTD