Rasna Ravindran VK

Maker (Due Diligence Officer) role:

1. Validate correct data entry into the KYC tools based on the due diligence conducted and controls documentation format and content to ensure adherence to due diligence guidelines

2. Refer to relevant team members or managers to highlight data inconsistency and suggest methods of resolution and identify root causes impacting the quality and the training needs.

3. Ensure high standard of quality in the KYC files in adherence to the bank’s policies and procedures, act as a subject matter expert to support KYC Due Diligence Team and implement new policies, procedures and communications from Compliance and GCS

4. Ensure timely escalation and own proposed course of actions to line management to address identified risks and blocking points during such processes

5. Overview the full client KYC file analysis to ensure completeness and consistency before validation steps, substantiating the KYC review with a factual based-analysis

6. Ensure all processes executed during the final overview of the KYC files are delivered per predefined guidelines

7. Contribute to KPIs regarding quality (quality review including review of Compliance review results) and produce reports on the controls results performed and areas of improvement identified

8. Arrange, prepare and document Client Acceptance Committee (CAC) towards the final approval for the KYC file and coordinate CAC meeting

9. Liaise with Compliance, Relationship Managers and other senior stakeholders for KYC approval

10. Coordinate with KYC teams in other Corporate and Institutional Banking locations in order to streamline the multisite KYC approval process for client on-boarding and recertification

Add on Role :

1. Been as a backup for my Team Leader.

2. Attended onshore and higher management meetings with and/or for and/or in absence of TL.

3. Helping case allocation for the team.

4. Raising access and reaching out to various teams to get the pending documents for team to move their files.

5. Sending pipeline, SOD and EOD status to TL and higher management.

6. Managing team members' queries regarding file process and resolving them through clarification from onshore and Senior KYC Officers.

7. Maintaining MIS activity.

• Evaluated the effectiveness of transaction monitoring tools and recommended enhancements to improve detection capabilities.
• Prevented losses from fraudulent activities by conducting timely reviews of flagged transactions and taking appropriate action as needed.
• Supported audit activities related to transaction monitoring by providing necessary documentation and responding promptly to inquiries.
• Improved transaction monitoring processes by implementing risk-based methodologies and procedures.
• Conducted thorough investigations for suspicious transactions, reducing the risk of financial crime.
• Participated in regular meetings with internal stakeholders to discuss ongoing cases and share insights on emerging trends in financial crime prevention efforts.
• Assisted in the preparation of periodic management reports, highlighting key findings and trends related to transaction monitoring efforts.
• Provided training and guidance to junior team members, fostering a culture of continuous learning and growth.
• Analyzed customer profiles and transaction patterns, identifying trends indicative of potential fraud or money laundering activity.
• Maintained strong communication with stakeholders, including management, legal, and compliance teams regarding transaction monitoring findings and recommendations for improvement.
• Monitored financial transactions and immediately reported suspicious activity to authorities.