Control Store Operations, Improved in KPI: Walk ins, Conversation, UPT, ABV, SSPD, APP., Ensured prevalence of optimum customer satisfaction in the cluster., Achieved sales targets and margins., Ensured shrinkage is below 0.30% of sales by following 100% tagging standards., Analysed space allocation in the store with respect to sales and recommended necessary changes., Highly motivated and detail-oriented Assistant Store Manager with [X years] of experience in retail operations, online order management, inventory control, and customer service. Adept at handling both physical store sales and e-commerce order processing, ensuring smooth store functioning and customer satisfaction. Proven expertise in stock handling, goods receiving, shrinkage control, and team supervision. Strong focus on operational efficiency, sales growth, and reducing inventory discrepancies. Committed to delivering excellent customer service and maintaining high store standards., Key Responsibilities, Online Order Management:, Managed the complete life cycle of online orders including order receipt, processing, packaging, dispatch, and returns., Coordinated with warehouse, logistics, and third-party delivery partners to ensure on-time order fulfillment., Monitored online stock levels, updated product listings, and ensured inventory accuracy across platforms., Store Sales & Operations:, Supported the Store Manager in achieving daily/weekly/monthly sales targets through team coordination and customer engagement., Supervised floor staff and ensured high performance in product knowledge and customer interaction., Handled cash register operations, billing, and reconciliation., Stock & Inventory Management:, Oversaw goods receiving process, verified delivery against invoices, and ensured damage-free stock entry., Conducted regular stock audits to maintain accuracy and reduce losses., Maintained optimum stock levels and managed reordering to avoid overstock/stockouts., Shrinkage Control:, Implemented preventive measures to reduce theft, damage, and pilferage., Coordinated regular stock checks and discrepancy reporting., Trained staff on SOPs for inventory handling and loss prevention., Customer Service:, Resolved customer complaints efficiently to ensure satisfaction and retention., Ensured smooth billing, exchange, and return processes as per company policy., Maintained a high standard of store cleanliness and product presentation.