Mahesh Medage
Mumbai
Summary
Results-driven Test Manager known for productivity and efficient completion of tasks. Skilled in test strategy formulation, quality assurance processes, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless collaboration across departments to achieve project goals.
Overview
11
11
years of professional experience
Work History
UAT TEST MANAGER
KOTAK LIFE INSURANCE LTD
Mumbai
08.2023 - Current
- Performed functional, regression, integration, smoke, acceptance and UAT testing.
- Identified, documented, tracked and verified defects found during the testing process.
- Participated in defect triage meetings to prioritize defect resolution with the development team.
- Validated bug fixes from developers ensuring that the application met business requirements.
- Provided timely updates to stakeholders regarding progress of UAT activities.
- Ensured that all customer-reported issues were addressed before release of software products into production environment.
- Documented lessons learned from each project for future reference by other testers and teams within organization.
- Maintained up-to-date knowledge of industry trends related to UAT processes and technologies used in software development life cycle.
- Collaborated with other departments such as QA, DevOps, Product Management and IT Support teams in order to ensure successful execution of projects.
- Conducted post-UAT reviews with stakeholders in order to evaluate success rate of tested applications and features against initial objectives set out at beginning of project.
- Created and optimized automated testing tools for repetitive tasks.
SIT Test Lead
HTC Global India pvt ltd
Mumbai
11.2022 - 05.2023
- Handled all the SIT testing to manage all the go-live projects.
- Managed UAT test process and ensured compliance with quality standards.
- Conducted UAT tests, identified issues, and reported results to stakeholders.
- Managed QA team, assigned tasks, monitored progress, provided guidance and feedback.
- Testing courage report shared with stakeholder and IT SPOC.
- Identified discrepancies between actual results and expected outcomes within reports.
- We handle all the SIT testing to manage all the go-live projects.
Test Lead
Avencore Tech consultant.
Mumbai
11.2020 - 10.2022
- Defining quality standards and metrics for the current project/product.
- Currently, we are testing the Lead Product and enhancement project for HDFC and NON HDFC channels for Eapp and D2C Project.
- Working with all stakeholders to ensure that the quality metrics are reviewed, Closed.
- Make the QA team aware of the Quality metrics and resolve all the queries.
- Assign various tasks to the engineers as per the strength of individuals.
- Setting up goals and objectives for QA managers.
- Ensure that the highly motivated environment is created in the team.
- Ensure that rewards are given for each achievement in the team.
- Seeking feedback from management when and wherever necessary.
- Have team meetings at an appropriate time to understand and review the current risks, and motivate the team to resolve them.
- Create backup plan for all the testing strategies.
- Ensure that the several testing and validation processes are continuously improved.
- Reviewing status reports from team managers and taking appropriate action accordingly.
Test Engineer
Harjai computers pvt ltd
Mumbai
04.2018 - 10.2020
- Working on 'Life Insurance domain' projects in an AGILE environment.
- Analyzing the requirements from user stories.
- Participating in preparing Test Plans.
- Prepare comprehensive test cases according to user stories.
- Analyzing the test cases prepared by other team members.
- Execute test cases for all platforms like Web, Android, iOS, and analyze results.
- Report bugs and errors in Defect tracking Tools like JIRA.
- Work with cross-functional teams to ensure quality throughout the project.
- Daily follow-up with developers for quick bug fixes.
- Carry out regression testing every time when changes are made to the code to fix defects.
- After all test cases execution and defect fixing completed, making Test Closure Document.
- Done API testing for all projects when required using API testing Tool 'Postman'.
MIS Executive
Robinhood Insurance Broker Pvt. Ltd.
Mumbai
04.2016 - 04.2018
- Generate and distribute management reports in an accurate and timely manner.
- Daily Report Including (Daily Business data and Updating of New Incremental Cases).
- Process Manager Report, Agents and Team Leaders' Wise Business Report, Monthly Tele sales and Sales Business Reports, and Analysis.
- Source Wise Report Weakly, Monthly, Quarterly (Vendor Billing Report) - SMS & Mailer.
- Location-Wise Data Conversion Report and Business Reports.
- Dial out reports for agents on a daily basis.
- Date Wise Data Count and Costing Reports
- Manage Every Vendor Data and Update Accurate Status.
Back Office Executive
Tata AIA Life Insurance Company Pvt. Ltd
Mumbai
02.2015 - 03.2016
- MIS and other trackers – Maintaining an MIS tracker with the reception and closure of service requests. Also, managing reception and dispatch of documents, and updating in respective trackers, and other ad hoc tasks.
- Policy Pre-Renewals - Collation and sending of data required for renewal of the existing policy to the sales team.
- Policy Renewal – Uploading new member data in the system, generating bills, sending invoices, and coordinating with the Finance & Accounts Department to check if the premium has been received. Issuing Policy Contracts and related documents.
- Policy Servicing – After the renewal, addition, and deletion of members as requested by the client, and generating invoice accordingly. Also, processing other service-related requests, such as a change in member or policy details. Assisting the clients in any query they have regarding the policy.
- Billing and Invoicing – Generating bills in the system, preparing invoices based on them, and dispatching them to the clients.
- Medical Examination – Sending medical invitation for the members, which the system segregates. Arranging their medical examination and, after performing initial underwriting, forwarding the reports to the underwriting team. Communicating the decision received from the underwriters to the client and updating the system accordingly.
- Claims: Preparing a claims report of the deceased member and submitting it to the claims team.
Data Entry Operator
Iron Mountain India Pvt.Ltd
Mumbai
11.2013 - 02.2015
- Postpaid customer application form physically, daily check.
- Postpaid MIS data, day to day, publish.
- Handling Calls: Daily activity related query.
Education
GED -
Vikas Collage of Arts, Commerce And Science
Vikhroli11-2013
Skills
- QA UAT testing Management
- Bug Report Oversight
- Team Coordination
- Quality assurance understanding
- Quality Assurance
- Process Management
- Performance Testing
- Standards enforcement
- Regression Testing
- Resource planning expertise
- System Testing
- Test Design
- Integration Testing
- Manual Testing
Accomplishments
- Received Appreciation Certificate by Birla Sun Life Insurance for project of ‘Relaunch of ABSLI products’.
- Received Appreciation Certificate by Harjai computers pvt ltd.
- Received Excellence certificate by Avencore tech consultant.
- Received appreciation certificate by Kotak Life insurance.
Timeline
UAT TEST MANAGER
KOTAK LIFE INSURANCE LTD
08.2023 - Current
SIT Test Lead
HTC Global India pvt ltd
11.2022 - 05.2023
Test Lead
Avencore Tech consultant.
11.2020 - 10.2022
Test Engineer
Harjai computers pvt ltd
04.2018 - 10.2020
MIS Executive
Robinhood Insurance Broker Pvt. Ltd.
04.2016 - 04.2018
Back Office Executive
Tata AIA Life Insurance Company Pvt. Ltd
02.2015 - 03.2016
Data Entry Operator
Iron Mountain India Pvt.Ltd
11.2013 - 02.2015
GED -
Vikas Collage of Arts, Commerce And Science
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