Mahesh Nagapogula
Senior Concur Consultant
Hyderabad
Summary
Dynamic Concur Consultant with extensive experience at Accenture, excelling in Concur end to end Implementation and SAP ERP integration. Proven track record in incident management and audit rule creation, enhancing operational efficiency. Adept at fostering strong customer relationships while driving process improvements. Committed to delivering exceptional support and solutions in fast-paced environments.
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
8
8
years of professional experience
2013
2013
years of post-secondary education
Work History
Senior Concur Consultant
Accenture
Hyderabad, India
02.2023 - Current
- Experienced in implementing end-to-end implementation of an expense management suite, which includes Expense Reports, Travel Plans, Time Sheets, and Payment Requests.
- Installation of XM, reports, receipts, ETL, and XMDBTOOL setup on the customer environment.
- Experienced in designing and implementing the XM application suite in multiple countries using a single tenant.
- Involved in requirement gathering, solution design, and onsite training for partners and customers.
- Implementation of custom business rules.
- Migration of XM applications.
- Designing workflows, business rules, per diem, and mileage configurations as per customer requirements.
- Designed and developed interfaces between the XM application and other financial systems (SAP, PeopleSoft, Oracle Financial Systems).
- Developed credit card interfaces for different vendors based on client requirements.
- Developing custom reports (using BIRT technology).
- Prepared business test cases and system-level test cases.
- Handled end-user training.
- Handling monitoring activities.
- Responsible for the daily management of the team, auditing, and processing expense reports.
- Continually evaluate department processes and procedures to identify ways to gain efficiency and better serve customers.
- We are issuing Forex for employees who are traveling from India to onsite, and travel card loading.
- Verifying submitted claims and sending calculations for the confirmation of expenses in EP files.
- Solving employee queries, guiding employees to submit claims, and coordinating with the bank for credit or debit.
- Recently, I have been working on Expense IT issues for the users and guiding them through the process and flow.
- Checking basic details, like employee profile and overall assignment with SAP, by using the transaction codes. PA20, CA5, FS00, CTE_SETUP.
- Noteworthy Contributions.
- Updating the SOP if there are any changes.
- Ensuring the daily priority works are completed before EOD.
- Being active and completing the rush cases on the same day, as per the client requirement.
- Very communicative with teammates to frequently know the status of the multitasks assigned to them.
Concur Consultant
TATA Consultancy Services
Hyderabad, India
06.2018 - 01.2023
- Provide Concur Support to Employee’s through Incidents, Emails
- Act as an Administrator for the Concur System (Trouble shooting issues, providing access, making changes in Employee Profiles, etc.)
- Worked on the incidents received via Service Now
- Managing Incidents, Change requests and Releases
- Notify the Concur Travel & Expense Escalated issues with the Clients
- Basic knowledge on SAP ERP Integration (Employee Data Integration)
- Providing the Roles/ Access to the requested Users
- Creating new Exception messages
- Creating new Email reminders
- Updating cost object approvers
- Configuring List Management
- Update Single list and Connected list
- Providing the Roles/ Access to the requested Users
- Upload New/Updated Accounts file in Import/ Extract monitor
- Involved in Support activities, which include any changes/ updates in the configuration and resolving issues with the application issues raised by the end user
- Updating the Important notes/notifications on Concur home page.
- Configuring Company Car Mileage rates.
- Basic Knowledge on SAP ERP Integration (Employee data Integration).
- Configuring Forms and Fields.
- Configuring List Management.
- Updating cost object approvers.
- Creating new audit rule and modifying existing rules as per affiliate requirements.
- Creating user profiles by using import feature.
Education
B- Tech -
Prof Ram Reddy Engineering College
HyderabadSkills
End-to-End Concur Implementation
Advanced Audit Rule & Policy Configuration
SAP ERP Integration & Troubleshooting
Incident & Lifecycle Management
Declaration
I hereby declare that the above-furnished information is true to the best of my knowledge and belief.
Timeline
Senior Concur Consultant
Accenture
02.2023 - Current
Concur Consultant
TATA Consultancy Services
06.2018 - 01.2023
B- Tech -
Prof Ram Reddy Engineering College