Broad level of experience within Enterprise level IT including 3.5 years Cyber Security working in a Vulnerability Management and 4.5 years as a Support Administrator. Adept at quickly learning new technologies as required and working under pressure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Consultant
Capgemini
10.2020 - Current
Create scans policy and scan jobs
Create, unlock, and reset passwords in SC
Perform remediation scans
Implementing zero-day workaround on systems and validating solution.
Tracking the thirdparty applications vulnerabilities by creating a ticket in SNOW
Update our organization dashboard
Identify any Techdebt (EOL & EOS) application or devices in the environment ensuring to take appropriate action on them
Create discovery scans
Skilled in VM and will be communicating to the client directly,
Create tickets and follow up
Investigate on scan jobs not completed
Recognize and escalate scanner's status
Interact with co-workers and resolve their issues over the phone
· Review security vulnerabilities across a variety of technologies and environments to determine high risk vulnerabilities to business assets.
Responsible to analyze and identify the vulnerabilities based on threat advisory mails shared by SOC team
Tracking of access denied, scan authentication failed assets and providing solution for it.
Senior Analyst
Capgemini
04.2019 - 09.2020
Creating and managing user accounts, groups and controlling access rights through corporate directory (AD).Resolving domain related issues.
Troubleshoot both hardware and software issues in both Desktops & Laptops.
Maintain and troubleshoot issues related LAN & WAN connectivity in user Desktops & Laptops.
Bit locker related issue
Troubleshooting Skype issues.
Troubleshooting LAN related issue
Installing and configuring CISCO Any Connect VPN.
Installing, configuring, updating and troubleshooting Symantec antivirus.
Giving the sharing and security permissions for users, files and folders.
Hardware Maintenance & Trouble Shooting.
Configuring local and network printers and providing permissions.
Following ITIL process by using Service Now
Taking user data backup in-case of OS crash.
Resolving all the incidents assigned within the SLA
Remediating the vulnerabilities based on VM report by updating the patches and software's in end points manually which are unable to get patches via SCCM console.
Perform ad-hoc scans using Qualys tool
Troubleshoot and fix the machines which are facing qualys agent issues and SCCM client issues.
Network Administrator
Tamada Media
09.2017 - 04.2019
Troubleshooting problems related to links down, internet access and intranet access
Troubleshooting Microsoft outlook accounts (2010&2013).
Maintain & Monitoring of 3 ISP lines with out any down time by using backup Link.
Troubleshoot both hardware and software related issues in both Desktops & Laptops.
Maintain and troubleshoot issues related LAN & WAN connectivity in user Desktops & Laptops.
Installing and trouble shoot all Digital media related applications
responsibility to configuration and installation of operating systems (Like Windows7, 8&10) for users
Maintaining Cisco routers and Wireless Accesspoints
System Administrator
Centraprise IT Solutions
08.2016 - 08.2017
Responsibility to configuration and installation of operating systems (Like Windows7, 8&10) for users.
Installation and Configuration of VoIP Phones.
Troubleshooting Microsoft outlook accounts (2010&2013)
Managing Backup and recovery
Installation of Required Applications
Network Support Executive
Convergent Communication India Pvt Ltd
10.2015 - 08.2016
Working on LAN and WAN with two dedicated ISP’s lines one through canopy and another through DSL modem and ensuring 24x7 network connectivity.
Configuring, Monitoring and Troubleshooting wireless access points like Net gear, Zexel, Motorola (Ap300, AP5131, AP6511) TP Link and Linksys.
Troubleshooting problems related to links down, internet access and intranet access
Troubleshoot wifi connectivity issues in Laptops and mobiles
Education
High School Diploma -
Col DS Raju Polytechnic College
Poduru
05.2014
Skills
Reporting and documentation
POA&M Management
Compliance / Configuration Management (STIG) and SCAP scan