Mahesh Kumar G
Hyderabad
Summary
Highly skilled and passionate Data Science professional with a solid background encompassing 2.4 years in Operations and 2.8 years in the Technical Field totaling 5 years of hands-on experience. Possessing robust leadership and team management abilities, combined with excellent presentational and interpersonal skills. Proven ability to work in cross-functional teams and deliver results in fast-paced environments. Seeking opportunities to contribute my expertise to drive business success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Support Engineer
Foundation AI
06.2023 - Current
- Collaborated with cross-functional teams and handled direct communication with customers, addressing improvement suggestions and effectively managing new feature requests. Utilized the Jira ticket management system to identify and resolve technical issues related to the product.
- Extracted and updated data from AWS and Dbeaver using SQL commands, while creating Python scripts for process automation. Employed Rest APIs, HTML, and CSS to streamline issue resolutions.
- Developed and maintained a knowledge base by preparing detailed articles, facilitating knowledge sharing, and improving team efficiency.
- Gained proficiency in Postman at a basic level to effectively work with APIs. Also, proactively monitored the product end-to-end, identifying and resolving potential issues to prevent customer impact.
Quantitative Analyst as Intern
Crisil Limited
10.2022 - 04.2023
- Worked on predicting future stock prices using deep learning techniques like LSTM and RNN and statistical methods like SMA and EMA
- Developed a dynamic python code to calculate VaR (Value at Risk) using parametric and historical methods
- Built a basic data analysis website that displays numerical, categorical columns and different charts using Django
- Basics of Credit Risk, Market Risk, Value at Risk, SR 11-7 guidelines, Basel II/III and Risk models.
Data Analyst
Blackcoffer (OPC) Pvt Ltd.
05.2022 - 08.2022
- Tested data integrity using cypher commands and python, created dashboards and performed RFM analysis.
- Generated Excel files with word counts based on given sentiment categories, such as positive, negative, or neutral, using NLP and Web Scraping techniques in Python.
- Collaborated with cross-functional teams, including data engineers, data scientists, and business stakeholders, to gather requirements, define data quality standards, and implement data ingesting and processing workflows.
Premium Support Specialist-SPS
Amazon Development Center India pvt.Ltd.
01.2019 - 04.2021
- Provided prompt and professional support to sellers through various communication channels, including email and phone, to resolve their queries related to their account, such as account settings, order management, product listing, and performance metrics
- Collaborated with cross-functional teams, including Product Listing Team and Operations, to resolve seller issues effectively and in a timely manner using internal ticket management system. Conducted detailed issue analysis using Excel.
Associate Tech support
Tech Mahindra
01.2017 - 02.2018
- Responded to customer inquiries on chat, addressing and resolving technical issues related to data, phone, and TV services, ensuring high levels of customer satisfaction
- Also, suggested them the best products depending on their requirement.
Education
Post Graduate Program in Data Science & Engineering -
Great Lakes Institute of Management
01.2022
B.Tech(Mechanical &Minor IT) -
Vignan's University
05-2016
12th Std -
NRI Junior College
04-2012
10th Std -
Cyberage Pupils School
04-2010
Skills
- Supervised Learning- Regression, Classification and Unsupervised Learning
- Basic Tableau, Kibana, PowerBI, Neo4j, Google Data Analytics
- Basic Time series forecasting and Natural Language processing
- Python, Numpy, pandas and visualization
- SQL, Neo4j graph queries, NOSQL(BangDB), SQLite, Cypher, PostgreSQL, Excel
- Exploratory Data Analysis, Statistics for Machine Learning
- Basics of Django web development, HTML
- Basic of Deep learning techniques like LSTM and RNN
- Data Analytics using Excel
- AWS, Postman, APIs,Pagerduty, Jira, Confluence
- Problem-Solving
- Process Improvement
- Critical Thinking
- Technical Documentation
- Teamwork and Collaboration
- Customer Relationship Management
- Attention to Detail
Projects
- Automated the verification and correction of inaccurate User IDs, ensuring accurate information in records, utilizing Python and SQL for streamlined processes.
- Implemented an automated system for generating shift end reports, significantly reducing manual effort and saving time, with Python as the key tool.
- Employed Natural Language Processing (NLP) to generate sentiment scores for extensive datasets, contributing to enhanced data analysis capabilities.
- Utilized Neo4j for calculating Betweenness and Closeness scores, demonstrating proficiency in graph-based analysis techniques.
- Developed a data analysis website using Django during an internship, showcasing expertise in data exploration, analysis, and visualization.
- Machine Learning based Cardiovascular disease prediction(Academic): To build an application and to classify the patients to be healthy or suffering from cardiovascular disease based on the given attributes. People with high readings of CVD factors with high risk of Cardiovascular disease need early detection and management where machine learning models can be of great help. Outcome: An accuracy of is 73% achieved. Key skills: Python, pandas, EDA, SLC, visualization.
Accomplishments
- Consistently named the top performer of the week multiple times in Foundation AI.
- Recognized as the best trainee and consistently excelled during training and production at Amazon.
- Attained a position among the top 10 performers in a quarter at Tech Mahindra.
Certification
- AWS for Beginners Issuer: Great Learning
Skills: Amazon Web Services (AWS) · Amazon EC2 - Data Analytics using Microsoft Excel Issuer: Great Learning
Skills: Data Analytics · Microsoft Excel - Introduction to Machine Learning in AWS Issuer: Great Learning
Skills: Amazon Rekognition · AWS SageMaker · Amazon S3 - 11 Useful Tips for Regression Analysis Issuer: LinkedIn
Skills: Regression Analysis - Data, Economic Modeling, and Forecasting with Stata Issuer: LinkedIn
Skills: Financial Forecasting · Economic Modeling · Stata - Post Graduate Program in Data Science & Engineering Issuer: Great Learning
Credential Level: Excellent - Introduction to Programming Using Python (Basic)Issuer: HackerRank
- SQL Basic Issuer: HackerRank
- SQL (Intermediate)Issuer: HackerRank
- Writing Advanced SQL Queries on PostgreSQL Issuer: Udemy
Timeline
Technical Support Engineer
Foundation AI
06.2023 - Current
Quantitative Analyst as Intern
Crisil Limited
10.2022 - 04.2023
Data Analyst
Blackcoffer (OPC) Pvt Ltd.
05.2022 - 08.2022
Premium Support Specialist-SPS
Amazon Development Center India pvt.Ltd.
01.2019 - 04.2021
Associate Tech support
Tech Mahindra
01.2017 - 02.2018
Post Graduate Program in Data Science & Engineering -
Great Lakes Institute of Management
B.Tech(Mechanical &Minor IT) -
Vignan's University
12th Std -
NRI Junior College
10th Std -
Cyberage Pupils School
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