Guidewire QA professional with over 7 years of experience in PolicyCenter and Billing Center implementations, both cloud and on-premise. Expertise in configuration, functional, and manual testing within Agile frameworks, with a strong background in P&C personal lines insurance. Demonstrated ability in production support and comprehensive system testing, alongside solid knowledge of STLC and SDLC processes. Regular collaboration with onshore leads and business analysts ensures effective Agile delivery and project success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Associate
PriceWaterHouseCoopers (PWC)
Hyderabad
05.2024 - Current
Performed Guidewire Cloud upgrade testing from version 9 to Guidewire Cloud for PolicyCenter and BillingCenter, ensuring application stability and readiness.
Conducted impact analysis, configuration, functional, and regression testing to validate existing functionalities and newly introduced cloud features.
Validated PolicyCenter policy lifecycle transactions post-upgrade including New Business, Renewals, Endorsements, Cancellations, and Reinstatements.
Tested BillingCenter billing workflows such as billing accounts, payment plans, invoicing, instalments, payments, refunds, reversals, write-offs, and delinquency/dunning processes.
Verified data migration and data integrity between pre-upgrade and post-upgrade cloud environments.
Performed integration testing between PolicyCenter, BillingCenter, and downstream/external systems, including validation of cloud batch jobs and scheduled processes.
Tested cloud-specific enhancements including UI/UX improvements, security and role-based access, configuration changes, and performance stability.
Supported Agile cloud releases through smoke, sanity, and release validation testing, defect management in JIRA, and close collaboration with developers and business teams.
Big 4
Associate Projects
Cognizant Technology Solutions
Hyderabad
08.2021 - 05.2024
Provided end-to-end production support testing for Guidewire PolicyCenter and BillingCenter applications across multiple releases.
Validated production defect fixes by analysing root cause, recreating issues in lower environments, and ensuring accurate resolution before deployment.
Performed regression testing for production fixes to ensure no impact on existing functionalities.
Tested and validated business enhancements including configuration changes, UI updates, and rule modifications.
Supported maintenance activities such as rate changes, product updates, form changes, and configuration clean-ups.
Coordinated with business users, developers, and support teams to understand production issues and prioritise fixes.
Executed sanity, smoke, and impact analysis testing during hotfix and emergency deployments.
Logged, tracked, and managed defects using tools like JIRA, ensuring clear documentation and timely closure.
Verified data integrity across Policy, Billing, and downstream integrations after production deployments.
Actively participated in Agile ceremonies and release validation during maintenance and enhancement cycles.
Ensured adherence to SLAs and quality standards during production releases.
Graduate Trainee
Tata Consultancy Services
Hyderabad
07.2018 - 08.2021
Supported rollout implementation of Guidewire PolicyCenter. And Developed strong insurance domain and Guidewire fundamentals.
Worked on Guidewire Policy Center Configuration Testing for Personal Lines (Auto, Home and Umbrella) Responsibilities.
Understanding the Business Requirement Specifications and Designing Test Cases, Execution of the test cases and Bug Reporting.
Testing the product according to Client Specifications with the intent of finding Bugs during different releases.
Executed New Business, Policy Change, Policy Cancellation, Policy Rewrite, Policy Reinstate, Policy Renewal transactions in Guidewire Policy Center as a part of Conversion program.
Preparing Defect report as per severity.
Effective communicating to the developers about the Bugs and getting them fixed.