Mahima Mittal

Improved cash application accuracy by proactively resolving unapplied and unidentified payments, contributing to cleaner AR ledgers and faster account closure.

• Successfully reduced open cash balances through detailed reconciliation and coordination with clients and internal stakeholders.

• Consistently met SLA timelines for daily cash posting, supporting smooth month-end close activities.

• Recognized for strong ownership of customer accounts and timely resolution of short payments and discrepancies.

• Contributed to improved cash flow by ensuring prompt application of customer receipts across multiple payment modes (wire, ACH, checks).

• Streamlined reconciliation processes using Excel and SAP, helping minimize posting errors and rework.

• Maintained high compliance standards while handling high-volume cash application queues.

• Led office engagement initiatives including birthday celebrations, festival decorations (Christmas, Holi, and other corporate events), and employee activities, enhancing team morale and workplace culture.

• Served as main point of contact for planning and execution of internal events alongside regular operational responsibilities.

• Recognized by AVP for consistently taking initiative beyond core role and contributing to a positive work environment.

• Successfully balanced process deliverables with extra responsibilities, demonstrating strong time management and leadership skills.

• Organized indoor team-building activities to improve collaboration and employee engagement.