KALEEL DUDEKULA

• Managed Order to Cash (O2C) processes with a strong focus on Cash Application and Customer Master Data.
• Applied incoming customer payments accurately using lockbox, bank statements, wire transfers, and checks.
• Performed auto and manual cash application, ensuring correct posting against invoices and open AR items.
• Investigated and resolved unapplied, unidentified, and short payments by coordinating with customers and internal teams.
• Performed bank reconciliations and daily cash postings to ensure accurate AR balances.

Maintained and updated customer master data, including:

• Customer creation and modification.
• Credit limits and payment terms.
• Billing and shipping addresses.
• Tax details and reconciliation accounts.
• Trained new employees on established processes, ensuring consistent performance across the team.
• Coordinated with the Collections, Billing, Sales, and Credit teams to resolve customer account issues.
• Prepared and shared aging reports, unapplied cash reports, and daily cash position reports .
• Supported month-end close activities, including AR reconciliations, and reporting.
• Worked on ERP systems (Oracle, Matrix, and other AR tools) and maintained high data accuracy.