MahimaTeja Korrapati
Visakhapatnam
Summary
Dynamic professional with experience at Amazon, excelling in customer service and technical support. Proficient in Python and data management, I effectively identified customer needs and contributed to team projects at Yokohama Corporation, enhancing both technical and interpersonal skills. Committed to delivering exceptional service and innovative solutions in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Virtual Customer Service Associate
Amazon
Work From Home
06.2024 - 02.2025
- Provided customer service support to clients via phone, email, and chat.
- Identified needs of customers promptly and efficiently.
- Assisted customers with inquiries regarding product features and services.
Intern
Yokohama Corporation
- Company Overview: Valuable experience in the dynamic field of tire manufacturing
- Performed my internship at Yokohama Corporation and had the opportunity to gain valuable experience in the dynamic field of tire manufacturing
- Working closely with a team of professionals and contributed to various aspects of the production process while also engaging in projects that enhanced my technical and teamwork skills
- Valuable experience in the dynamic field of tire manufacturing
Education
MSc - Data Science
GITAM University
06.2023
Bsc - computer science and electronics
Andhra University
07.2021
Skills
- Python
- R
- SQL
- NoSQL databases
- Data cleaning and preprocessing
- Scikit-learn
- TensorFlow
- PyTorch
- Model evaluation and tuning
- Hadoop
- Spark
- Database Management
- Customer service
- Technical support
Certification
- Neural Network from Scratch in TensorFlow
- Machine Learning Basics
- Tools for Data Science
- What is Data Science?
- Introduction to Public Speaking
- Data Visualization
- Introduction to Web Development with HTML, CSS, JavaScript
- Introduction to Programming with MATLAB
Projects
Smart Blind Spectacles Autonomous Vehicle Decision Strategy using Machine Learning
Languages
- English
- Telugu
- Hindi (basic)
Timeline
Virtual Customer Service Associate
Amazon
06.2024 - 02.2025
Intern
Yokohama Corporation
MSc - Data Science
GITAM University
Bsc - computer science and electronics
Andhra University
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