MAHIP KUMAR SINGH
New Delhi
Summary
Results-driven hospitality professional with over 12 years in luxury hotel operations and event management. Proven success in executing high-profile corporate events and maintaining strong relationships with clients. Seeking an Event Sales Manager role to enhance revenue growth through operational expertise and client engagement.
Overview
14
14
years of professional experience
Work History
Assistant Banquet Manager
HYATT REGENCY
New Delhi
10.2025 - Current
- Executed corporate events, conferences, and social functions, enhancing client satisfaction and event success.
- Coordinated with event sales, catering sales, culinary, and operations teams to ensure seamless delivery of events.
- Ensure all events are executed as per BEO, Hyatt brand standards, and client expectations.
- Identified upselling opportunities in banquet services, menu upgrades, and event setups, contributing to increased revenue.
- Support sales teams by maintaining strong relationships with corporate clients, event planners, and vendors.
- Conduct venue walkthroughs and assist in event planning discussions with clients.
Assistant Banquet Manager
WESTIN MUMBAI POWAI LAKE
02.2024 - 03.2025
- Marriott International, Inc.
- Coordinated banquet event logistics with catering team and service staff to ensure seamless execution.
- Managed equipment setup and breakdown for events, ensuring timely readiness and adherence to event timelines.
- Trained and supervised staff on service standards and protocols, enhancing overall guest satisfaction.
Food and Beverage Executive
The Leela Ambience Gurugram Hotel & Residences
Gurugram
07.2023 - 02.2024
- Led event planning initiatives for corporate functions and private parties, consistently exceeding client expectations.
- Collaborated with culinary teams to develop diverse menus that showcased seasonal ingredients and trending flavors.
- Analyzed sales data to identify trends and areas for improvement in the food and beverage department’s performance metrics.
- Implemented cost control measures to minimize waste and optimize inventory levels, reducing operational expense.
- Introduced new processes to enhance safety protocols compliant with health regulation.
- Fostered positive work culture by promoting teamwork, open communication, and professional development opportunities for staff.
Commis-De-Rang
ITC Maurya
Delhi
11.2015 - 06.2023
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Uphold highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Maintained clean and organized work environment, ensuring compliance with health department regulations and enhancing overall operational safety.
- Conducted regular performance evaluations for staff, delivering constructive feedback that improved job skills and facilitated professional development.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Bartender
JW Marriott International Hotel Aerocity
Aerocity
04.2014 - 07.2015
- Served high customer volumes during special events, nights, and weekends.
- Executed bar opening and closing processes, optimizing shift readiness and workflow.
- Conducted opening and closing operations, including sales report generation, shift preparation, cash drawer setup, and inventory management.
- Handled cash transactions accurately, ensuring accountability and minimizing discrepancies at shift end.
Guest Service Representative
ITC Welcomgroup & Starwood Hotels & Resorts
Delhi
03.2012 - 05.2014
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Assisted guests with reservation modifications, ensuring prompt and professional resolution of issues to enhance guest satisfaction.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Collaborated with colleagues across departments to streamline processes, enhancing overall guest experience during stays.
- Handled payment transactions with accuracy, upholding cash handling procedures to ensure financial integrity.
Education
Bachelor of Science - Tourism And Hotel Management
AIHM
AGRA 07-2010
High School Diploma -
BANSDHI INTER COLLEGE
BALLIA UP06-2006
Skills
- Banquet Setup
- Event Promotion
- Corporate event management
- Menu Planning
- Food safety knowledge
- Vendor negotiation
- Inventory management
- Staff Management
- Staff Leadership
- Employee Development
- Customer service
Projects
- Indian Prime Minister Personal Bottler Services ITC Maurya Banquet
- Outdoor Catering 1000 PAX IPL - Cricket Matches Organized by ITC
- HRTech 2500 pax 2023 at Leela Hotel
- Vama Events 2000 pax at Westin Hotel
- Gatner Event 1500 pax at Westin Hotel
- G20 India Summit at Bharat Mandapam by ITC Maurya Hotel
Achievements And Awards
- Master Cocktail India organized by Beluga Cocktail Masters India - 2018
- Barista Training at ITC Maurya - 2017
- Certificate in ultimate Bar Tendering Program Pernod Ricard by Maison - 2016
- Successfully received various Appreciation letters
- Social Media Comments received by TripAdvisor Google review
Timeline
Assistant Banquet Manager
HYATT REGENCY
10.2025 - Current
Assistant Banquet Manager
WESTIN MUMBAI POWAI LAKE
02.2024 - 03.2025
Food and Beverage Executive
The Leela Ambience Gurugram Hotel & Residences
07.2023 - 02.2024
Commis-De-Rang
ITC Maurya
11.2015 - 06.2023
Bartender
JW Marriott International Hotel Aerocity
04.2014 - 07.2015
Guest Service Representative
ITC Welcomgroup & Starwood Hotels & Resorts
03.2012 - 05.2014
Bachelor of Science - Tourism And Hotel Management
AIHM
High School Diploma -
BANSDHI INTER COLLEGE