Mahmood Masood Khan
k
Gandhinagar, RT Nagar, Bengaluru
Summary
Experienced in quickly adapting to new systems, efficiently following operational processes, and collaborating within team environments. Demonstrates a strong track record of meeting performance goals while maintaining high standards of service and accuracy.
Overview
4
4
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Manager
Dry Fruit House
Bengaluru
11.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Boosted overall store sales by implementing innovative marketing strategies.
Customer Assistant
StarTek
Bengaluru
11.2022 - 12.2022
- Supported new customers by guiding them through service activation, usage processes, and troubleshooting common problems.
- Participated in weekly team meetings and contributed feedback to improve customer handling strategies.
- Maintained a positive and empathetic tone while dealing with difficult or irate customers, ensuring customer retention.
Receptionist
Abu Yasir T&Ts
Bengaluru
07.2021 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
Education
Degree - Bachelor of Commerce
Ray Integrated College
Bengaluru 04.2001 -
Pre-University Course (PUC) - CSBA
Teachers Academy Group Of Institutions
Bengaluru, India04.2022
SSLC - Karnataka State Board
Infant Jesus High Scool
Bengaluru, India03.2020
Skills
Team leadership
Staff development
Inventory management
Marketing
Product management
Documentation and reporting
Certification
Certification In Advanced Microsoft Excel
Timeline
Manager
Dry Fruit House
11.2022 - Current
Customer Assistant
StarTek
11.2022 - 12.2022
Receptionist
Abu Yasir T&Ts
07.2021 - 08.2022
Degree - Bachelor of Commerce
Ray Integrated College
04.2001 -
Pre-University Course (PUC) - CSBA
Teachers Academy Group Of Institutions
SSLC - Karnataka State Board
Infant Jesus High Scool
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