Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Hasan Madnee

Dhampur

Summary

Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills.

Overview

4
4
years of professional experience

Work History

Sr. Executive & Ticketing

Wayfarer E- Commerce Private Limited
08.2021 - 03.2025
  • Booking International & Domestic Tickets on Amadeus.
  • Booking International & Domestic Tickets on various online portals like Airlines Website Yatra, Akbar, Riya etc.
  • Maintaining records for Issued Tickets in MIS excel.
  • Strong command to make travel plan & Arrival & Departure for the groups.
  • Best price Provider.
  • Managing Travel Arrangements for clients as per their requirement.
  • Assigning daily tasks to the team & ensuring the completion within the given TAT.
  • Evaluate the raised concerns by following all the policies & parameters of the verification process & play a major role in decision.
  • Creating daily, weekly, monthly & annual reports for internal records as well as management review.

Education

Bachelor of Arts - English

Janta Degree College
Noorpur

10+2 From UP Board (Dhampur Public School)
Dhampur, India
06-2013

Skills

Reservation Systems:

  • Amadeus

Technical Skills:

  • MS Office (Word, Excel)
  • Google Sheet

Customer Service Skills:

  • Problem-solving
  • Complaint Resolution

Administrative Skills:

  • Ticketing
  • Seat Assignments
  • Fare Calculations

Hobbies

  • Listening to Music
  • Traveling.

Languages

English
Hindi
Urdu

Timeline

Sr. Executive & Ticketing

Wayfarer E- Commerce Private Limited
08.2021 - 03.2025

Bachelor of Arts - English

Janta Degree College

10+2 From UP Board (Dhampur Public School)

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Hasan Madnee