Mainak Das
Staff Solution Engineer
Bengaluru
Summary
Results-driven EUC evangelist specializing in designing solutions for Digital Transformation journeys across diverse industries including IT/ITES, BFSI, Retail, Healthcare, and Pharmaceuticals. Currently at Omnissa, playing a pivotal role in guiding customers through the transition to Modern Endpoint Management solutions, establishing Zero-Trust security models, implementing BYOD initiatives, optimizing endpoint agents, and introducing OS neutral solutions to streamline IT operations. Proficient in solution selling, adept at leading discussions with key stakeholders, and skilled at navigating objections to facilitate strategic decision-making processes.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Staff Solution Engineer – End User Computing
Omnissa
08.2016 - Current
- Manage the technical strategy for top enterprise accounts in India
- Drive net-new business, expand existing accounts, and retain ARR.
- Conduct solution discovery, architecture workshops, POCs, and enablement sessions.
- Align with sales and channel ecosystems on strategic GTM plans and customer growth.
- Connect with stakeholders from the Account/Customers to identify business objectives, technical challenges, and requirements
- Solution design, workshops, whiteboarding sessions, and architecture reviews with senior stakeholders.
- Engage with Product Management, Engineering, and Services for adoption and feedback.
- Manage the Technical Alliances/GSI portfolio for IT/ITES organizations in India. Plan, sell through motions, and execution strategies.
- Work with national, regional, and global partners for skill development, GTM strategies, and sales motions.
- Improved customer satisfaction by designing and implementing tailored solution engineering strategies.
Senior Consultant – VMware AirWatch
Vodafone Global Enterprise
01.2015 - 08.2016
- Lead Deployment Engineer of Workspace ONE (AirWatch) for global clients.
- Gathered requirements, designed solutions, and validated deployments.
- Installed services, performed UAT, and supported transitions to managed services.
- Collaborated with vendors and customer stakeholders for smooth rollouts.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
System Administrator – EUC Services
Tata Consultancy Services
01.2012 - 01.2015
- Managed end-user services for Equifax as part of outsourced delivery.
- Conducted AD migration with Microsoft, and migrated over 5,000 users to a new domain.
- Set up and managed a pilot for Workspace ONE and mobile email management.
- Recognized for on-time delivery and team leadership.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
Education
B.Tech -
West Bengal University of Technology
01.2011 - 12.2011
Class XII - undefined
Hariyana Vidya Mandir
01.2007 - 12.2007
Class X - undefined
Hariyana Vidya Mandir
01.2005 - 12.2005
Skills
Designing end-user computing solutions
Omnissa Workspace ONE & Omnissa Horizon
Active Directory, Identity and Access, Zero Trust Access
Infrastructure architecture
Solution design and Proof of Concepts
Go-to-market strategy development
Skilled in financial impact assessment
Effective stakeholder communication
Experienced in supporting Windows and macOS environments
Strategic thinking, Critical decision-making & Objection handling skills
Customer relationship management
Certification
VMware Certified Master Specialist – Digital Workspace, 2020
Awards
- MVP – Solution Engineer – FY23
- MVP – Quota Carrying Team – H1 FY24
- "Accelerate Your Best" Award – FY21
- Winner – ‘Above & Beyond’ Contest – VMworld 2017
Personal Information
- Date of Birth: 08/13/89
- Gender: Male
Timeline
Staff Solution Engineer – End User Computing
Omnissa
08.2016 - Current
Senior Consultant – VMware AirWatch
Vodafone Global Enterprise
01.2015 - 08.2016
System Administrator – EUC Services
Tata Consultancy Services
01.2012 - 01.2015
B.Tech -
West Bengal University of Technology
01.2011 - 12.2011
Class XII - undefined
Hariyana Vidya Mandir
01.2007 - 12.2007
Class X - undefined
Hariyana Vidya Mandir
01.2005 - 12.2005