Maitree Barui
Food & Beverage Expert
Howrah
Summary
Enthusiastic and hardworking hospitality professional with experience in food and beverage service, seeking an opportunity in a hotel to utilize my customer service skills and contribute to maintaining high service standards.
Overview
3
3
Languages
1
1
Certification
2
2
years of professional experience
Work History
Senior Guest Service Associate
DOUBLETREE BY HILTON, AHMEDABAD
12.2024 - Current
- Built long-term relationships with Number guests to guarantee return.
- Assisted guests with special requests, ensuring a personalized and memorable stay experience.
Guest Service Associate
THE UMMED AHMEDABAD
10.2023 - 12.2024
- Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
Education
Bachelor of Science - undefined
Hiralal Mazumder Memorial College For Women
01-2023
Higher Secondary - undefined
Salkia Balika Bidyalaya O Silpasram
01-2019
Secondary - undefined
Bantra Rajlakshmi Balika Vidyalaya
01-2017
Skills
An open self with a great communication and leadership skills who loves taking initiatives and dedicative to work unless or until it's meeting the highest Standards
Customer Satisfaction and Operational excellence
Customer Satisfaction and Operational excellence
Certification
Certificate course from Frankfinn Institute Of Airhostess Training (AHTM)
Accomplishments
- Completed certificate course in Information Technology.
- Specializing in premium dining service at a prestigious four-star hotel. Demonstrated expertise in managing high-end restaurant operations, ensuring exceptional guest experiences, and leading a team to deliver top-tier service.
- Adept at streamlining processes, enhancing customer satisfaction, and maintaining high standards of quality and efficiency.
Timeline
Senior Guest Service Associate
DOUBLETREE BY HILTON, AHMEDABAD
12.2024 - Current
Guest Service Associate
THE UMMED AHMEDABAD
10.2023 - 12.2024
Secondary - undefined
Bantra Rajlakshmi Balika Vidyalaya
Higher Secondary - undefined
Salkia Balika Bidyalaya O Silpasram
Bachelor of Science - undefined
Hiralal Mazumder Memorial College For Women