
Achieved high levels of guest satisfaction through dedicated service in the food and beverage sector.,Elevated restaurant performance by implementing effective upselling techniques and guest engagement.,Cultivated a culture of service excellence that encouraged personal and professional development.
Food&Beverage Service
Fine Dining Service
Guest Relations
Customer Service
POS Systems
Order Taking&Billing
Upselling&Cross-selling
Wine&Beverage Knowledge
Food&Wine Pairing
Table Setup&Mise en Place
Restaurant Operations
Banquet Service
Buffet Service
Inventory Management
Cash Handling
Complaint Resolution
SOP Compliance
HACCP&Food Safety
Daily Sales Reporting
Microsoft Excel
Microsoft Word
Team Collaboration
Communication Skills
Time Management
Leadership