Summary
Overview
Work History
Education
Skills
Timeline
Generic

Surjeet Kumar

Dharamshala

Summary

Achieved high levels of guest satisfaction through dedicated service in the food and beverage sector.,Elevated restaurant performance by implementing effective upselling techniques and guest engagement.,Cultivated a culture of service excellence that encouraged personal and professional development.

Overview

6
6
years of professional experience

Work History

Senior Guest Service Associate

Dhauladhar Heights Resort
Dharamshala, Himachal Pradesh
01.2026 - Current
  • Senior Guest Service Associate: 2026 – Present
  • Guest Service Associate: 2025 – 2026

FOOD AND BEVERAGE ASSOCIATE

Ushanka beach shack
Morjim beach, Goa
08.2023 - 05.2024
  • FOOD AND BEVERAGE ASSOCIATE

Guest Service Associate

The Vaikunth hotel
mcleodganj
01.2021 - 01.2023
  • GUEST SERVICE ASSOCIATE

Education

Higher secondary - class 12

Himachal Pradesh board of school and education
01-2013

Skills

Food&Beverage Service

Fine Dining Service

Guest Relations

Customer Service

POS Systems

Order Taking&Billing

Upselling&Cross-selling

Wine&Beverage Knowledge

Food&Wine Pairing

Table Setup&Mise en Place

Restaurant Operations

Banquet Service

Buffet Service

Inventory Management

Cash Handling

Complaint Resolution

SOP Compliance

HACCP&Food Safety

Daily Sales Reporting

Microsoft Excel

Microsoft Word

Team Collaboration

Communication Skills

Time Management

Leadership

Timeline

Senior Guest Service Associate

Dhauladhar Heights Resort
01.2026 - Current

FOOD AND BEVERAGE ASSOCIATE

Ushanka beach shack
08.2023 - 05.2024

Guest Service Associate

The Vaikunth hotel
01.2021 - 01.2023

Higher secondary - class 12

Himachal Pradesh board of school and education
Surjeet Kumar