Maj. Abhishek Singh Bora (Retd.)
Mumbai
Summary
Senior operations-focused leader with 22+ years of experience in Project & Product Management, Business Development & Sales, Security & Risk Management, and large-scale Operations Management. Adept at building high-performing teams, driving
crossfunctional collaboration, and delivering measurable business outcomes. Strong expertise in P&L ownership, strategic planning, lifecycle management, partner ecosystem development, and operational excellence. Proven ability to lead complex
programs, optimize processes, mitigate risks, and strengthen organisational resilience. Known for a strategic mindset, clear communication, and a commitment to continuous improvement and sustainable growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Head - Sales & Operations Specialist
KYNSAA
Mumbai
07.2024 - Current
- Led enterprise and solution-led sales across SaaS, cybersecurity offerings, SAP-led solutions, and integrated digital platforms, driving 20–35% YoY revenue growth and consistently exceeding quarterly and annual targets through direct enterprise sales and global SI, agency partnerships.
- Built and scaled C-level and decision-maker relationships across CIO, CISO, Risk, Procurement, and Business Heads.
- Drove pipeline velocity and forecast accuracy by integrating CRM platforms (Salesforce, SAP CRM, Zoho) with structured sales stages, opportunity scoring, and governance reviews.
Vice President - Sales & Operations
Jaguar Security Services
01.2022 - 07.2024
- Led enterprise operations across sales enablement, service delivery, security operations, and vendor ecosystems, enhancing scalability and aligning governance with cost control.
- Institutionalised ISO 22301-aligned business continuity frameworks, bolstering operational resilience across distributed, multi-site environments.
- Strengthened pipeline hygiene, conversion ratios, and deal velocity through structured GTM planning, CRM-driven governance, and risk-weighted opportunity management.
- Delivered complex operations and security projects for top-tier enterprises including clients like JP Morgan, UBS, BNP Paribas, Nomura, ICICI, TIAA, BlackRock, World Bank, Barclays, Apollo, Twitter, NTT, IKEA, Mahindra, Delhivery, Indigo, and Adani.
Vice President - Sales & Operations
Tenon Group, Peregrine Guarding Pvt. Ltd.
01.2017 - 01.2022
- Led sales, operations, and security functions across India, managing a large team to optimise processes, enhance compliance, and achieve consistent revenue, and efficiency gains.
- Managed enterprise accounts and high-value negotiations with major clients including CBRE South Asia, Capgemini, IDFC, Nirlon IT, P&G, DB, Cushman & Wakefield, Sun Pharma, HCL, Foxconn, Infosys, JLL, RedHat, HSBC, JP Morgan Chase, TATA, delivering long-term retention, revenue growth, and strategic account expansion.
- Implemented enterprise-wide governance frameworks (ISO 27001, SOC 2, NIST, COBIT) to strengthen organisational controls and advance compliance maturity.
Manager - Branding & Marketing Operations
Max Group, Antara Senior Living Ltd.
Delhi, NCR
02.2012 - 01.2013
- Managed high-value commercial and partner negotiations within approved risk, compliance, and brand governance frameworks, balancing growth objectives with contractual, reputational, and operational risk controls.
- Led marketing operations and crisis-response coordination, ensuring brand protection, service continuity, and stakeholder confidence during unforeseen events, aligned with ISO 22301 business continuity and incident management principles.
- Conducted root-cause analysis (RCA) on issues impacting campaign delivery, customer experience, and operational performance; produced governance-ready reports, and implemented corrective and preventive actions (CAPA) to strengthen control effectiveness and delivery reliability.
Operations and Project Manager - PMO, Security, Infrastructure Development and Control
Delhi Integrated Multi Modal Transit System (DIMTS) Ltd.
Delhi, NCR
06.2011 - 02.2012
- Led end-to-end PMO functions for large-scale government and infrastructure projects, including project planning, budgeting, resource allocation, risk assessment, compliance tracking, and governance reporting, ensuring delivery within scope, timelines, and financial targets.
- Utilised project management software tools to track progress, assign tasks, and manage timelines efficiently.
- Managed operations coordination with government bodies, regulatory authorities, EPC contractors, consultants, and internal teams, ensuring timely execution, regulatory alignment, and seamless cross-functional delivery.
- Led end-to-end Security and Facility Management operations, establishing governance standards, compliance controls, and risk mitigation strategies to safeguard assets and personnel.
Major
Indian Army
, India
06.2005 - 12.2011
- Led high-stakes operations, personnel management, and mission-critical coordination in the Indian Army, ensuring operational readiness, tactical execution, and team resilience under demanding conditions.
Education
Project Management Professional (PMP) -
Project Management Institute
USA11.2025
Professional Diploma - Digital Marketing
NIIT
Delhi, NCR09.2014
MBA - Sales, Channel Sales, Logistics Management Operations
Manav Bharti University
Himachal Pradesh06.2015
B.Com - Economics & Accounts
Ness Wadia College of Commerce
Pune, MH04.2005
Skills
- Sales strategy
- Digital marketing
- CRM & SaaS platforms
- SalesForce / SAP
- Project management
- Agile methodology
- Lean SixSigma
- Ops Automation - Hubspot, Microsoft 365 Admin, GoHighLevel, Zapier, Make, Hubspot
- Enterprise Risk Management (ERM)
- Third-Party Risk Management (TPRM)
- Security operations management
- Cyber security measures
- Information security proficiency
- Corporate Governance
- Team leadership and motivation
- Sales strategy
Certification
- Project Management Professional (PMP)
- Operations Management Professional Certificate
- AI for Sales & Sales Foundations
- Six Sigma Black Belt
- Scrum Advanced
- MS Project Advanced
- Sales Management Foundations Professional Certificate
- Project Management for Supply Chain Professional Certificate
Languages
Hindi
English
Marathi
Kumaoni
Websites, Portfolios and Profiles
www.linkedin.com/in/maj-as-bora-nocoke176
Projects
Bus Rapid Transit System (BRT) - Delhi & Ahmedabad, Led core program and project management for the planning and implementation of the BRT systems in Delhi and Ahmedabad. Integrated Access Control & Surveillance System Implementation, Led the implementation of integrated access control and surveillance systems. Luxury Senior-Living Projects, Directed premium senior living projects with a focus on luxury design and high-end amenities.
Hobbies and interests
- Physical fitness and endurance training
- Travel and terrain exploration
Interests
- Physical fitness and endurance training
- Travel and terrain exploration
Timeline
Business Head - Sales & Operations Specialist
KYNSAA
07.2024 - Current
Vice President - Sales & Operations
Jaguar Security Services
01.2022 - 07.2024
Vice President - Sales & Operations
Tenon Group, Peregrine Guarding Pvt. Ltd.
01.2017 - 01.2022
Manager - Branding & Marketing Operations
Max Group, Antara Senior Living Ltd.
02.2012 - 01.2013
Operations and Project Manager - PMO, Security, Infrastructure Development and Control
Delhi Integrated Multi Modal Transit System (DIMTS) Ltd.
06.2011 - 02.2012
Major
Indian Army
06.2005 - 12.2011
Project Management Professional (PMP) -
Project Management Institute
Professional Diploma - Digital Marketing
NIIT
MBA - Sales, Channel Sales, Logistics Management Operations
Manav Bharti University
B.Com - Economics & Accounts
Ness Wadia College of Commerce