Summary
Overview
Work History
Education
Skills
Certification
Websites
Awards
Career Summary
Experience Highlights
Timeline
Generic

Majeti Naveen

Hyderabad

Summary

Dynamic Principal Consultant at Infosys with a proven track record in application modernization and strategic development. Expert in Agile methodologies and solution design, achieving operational excellence and enhancing user experience. Recognized for optimizing business processes and delivering impactful results across global markets, leveraging skills in .NET programming and stakeholder engagement.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Principal Consultant

Infosys
01.2020 - Current
  • Currently working as Principal Consultant for Pfizer Clinical Operations Engagement (COE).
  • Under Pfizer COE, we are working with Business owners (Product Owner) on modernizing and rationalizing the applications. We have designed and developed applications like Site Profile, Vendor Market place, Investigational Institution Package, Investigator Payment System, MyTrial suite, which provides best in class user experience, easy to use, globally available, improved operational efficiency, near real-time integrations with other systems, improved collaboration among various business teams.
  • Most of these applications are in house solutions and customized to meet client’s business processes across the globe (mainly US & Canada, Europe, Asia regions).
  • Projects are executed based on Agile Scrum Methodologies where in every team is agile enabled comprising of Product Owner, Scrum Master, BA, Architect, Developers and Testers.
  • Responsibilities include:
  • 1. Stakeholder management and Project Delivery via Agile Scrum Methodology
  • 2. Requirement gathering, managing Product demos
  • 3. Solution Designing, explain product features to developers
  • 4. Participate in Product Backlog grooming sessions, Sprint Planning and Retrospective meetings.
  • 5. Manage cross functional teams
  • 6. Support strategic initiatives
  • 7. Assist Product Owners from client side (across globe) on Agile aspects, product roadmaps, application features, optimize business process, identifying areas of automation
  • 8. Collaborate with various stakeholders from Engineering, GIS and Client Partners
  • 9. Provide coaching and mentoring to team members to successfully overcome technical and functional challenges.
  • Technical stack consists of Salesforce, Share Point, Spot Fire, PHP(Laravel), Vue JS, React, Informatica and AWS Cloud, Amazon Redshift

Regional Program Manager

Pfizer
09.2016 - 12.2020
  • One Support – Pfizer (11 APAC Markets, 140+ applications)
  • It’s an Application Support and Maintenance project for APAC region, where in the knowledge transition was acquired from multiple local vendors across the region and to implement Pfizer defined Incident, Request, Problem, Configuration and Change management to provide consistent, scalable, cost effective, high quality and predictable solution for application support across 11 markets. The model must support a comprehensive governance framework that enables sustained operations couple with a self-sufficient continuous improvement engine.
  • Achievements in APAC & Europe Region:
  • Won many project proposals and received appreciations from Pfizer stakeholders for proposing best design solutions in remediating local market applications for global rollouts like Highlander, OFG and NEO programs
  • Partnered with Client’s core solutions teams to identify and implement Pfizer technology platforms and solutions for sites
  • Planned, designed and remediated local market applications for global rollouts like migration of MI to Veeva and Organization for Growth for most of the APAC markets excluding Japan and China.
  • Played a Regional Delivery Manager role in the APAC region over 3+ years. This role required stakeholder management, delivery management and impactful presentations to leadership team
  • Achieved Operational Excellence using Kanban methodology and by automating the Service Metirs/KPI reporting in APAC ASM project, saved 6+ FTE over a period of 2 years
  • Has played a key role as a transition manager for 2 portfolios in EUROPE and APAC regions. Managed transition of more than 300 applications and achieved stability in application support and maintenance.
  • Developed and executed various in-house programs/frameworks like Quality Improvement Plan (QIP), Achieve Continuous Excellence (ACE), Service Improvement Plan (SIP) with an objective to automate key tasks, monitor performance of critical programs, provide rich user experience and to reduce operational costs
  • Appreciated towards contribution to Pfizer Large Deal ASM RFP won by Infosys, for managing the data gathering, analysis and estimations across portfolios to get the right pricing and response content
  • Optimized Pfizer’s Azure Infrastructure (PaaS) for Philippine’s market and achieved cost saving of more than 40% per year
  • Tech Stack: SFDC, Apex, Veeva, ASP.NET, ADODB.NET, C#, MVC, Ajax, JQuery, WinForms, DevExpress Controls, PL/SQL, SQL Server 2008-2014, Oracle 11G, Web Services, API’s, Azure/AWS Cloud, GITHUB, Team City, Jenkins, File Mover

Techno Functional Analyst (Onsite)

CVS Caremark
Woonsocket
04.2013 - 08.2016
  • Merchandising in CVS pharmacy undertakes to build the image of its clients in pharmacies depending on the profile and the needs of each product such as control of expiry dates and placement of the most recent manufactured products, setting up promotional offers and display stands, decorating window displays, placement and promotion of printed leaflets etc. whereas Logistics project mainly deals with maintenance inventory details, store order management, billing and distribution details for various stores and warehouses of the client CVS Caremark U.S.
  • These are supported by various IT projects and one among them is the Retail Warehouse Client-Server Suite (RWCS) comprising of various applications like Pricing Manager, PROMO, DSD etc.
  • Enhanced RWCS suite and achieved 50% reduction time in releasing the weekly store ads
  • Implemented the CI/CD and reduced the downtime for the release deployments
  • Participated in business discussions and proposed suitable solutions for client’s requirements
  • Supported Unix Pro C Jobs, MicroStrategy Reports and Informatic Workflows as part of the application support and maintenance
  • Managed source code repositories and change management
  • Tech Stack: Tech Stack: VBA, Excel, SQL Server, DB2, Oracle, Java (Flex and ATG), ASP.NET, C#, VB6.0, VBA, Excel, SQL Server, Micro Strategy Reports, Unix, Shell Script, Pro C, SVN, Tortoise, Installed Shield

Technology Lead/SME

Pfizer
02.2011 - 03.2016
  • Interim Support Tower – Pfizer (13 Europe markets, 400+ applications)
  • IST is a legacy Pfizer portfolio consisting of 400+ applications used by local markets, and these are spread across 13 countries in Europe and UK. We offer application support and maintenance to all these applications. All these applications are related to Finance and Business operations. Knowledge transition was acquired from multiple local vendors across the region and implemented ITSM model.
  • Awards Received
  • INSTA Award for Stabilizing support operations in Spain
  • Most Valuable Player award for outstanding managing 8+ Europe markets under IST engagement.

Trainee Engineer

Hathway/Star
09.2004 - 01.2005
  • MQ Subscribe is a proven customer management and billing solution for Cable, Satellite, ISP, Broadband, ASP and Convergent Media Operators.
  • Developed commission’s module which deals with the commission amount paid to the Dealers, Salesman, Sales Executives and Direct sales agents who sell various packages offered by the marketing management
  • Customized the reports as per the business need
  • Reviewed Test Cases and performed Integration and System testing
  • Tech Stack: Crystal Reports, PL/SQL, Oracle, VB 6.0, VC++

Technical Consultant (Onsite)

Neiman Markus
Irving
  • ‘NMG One program’ to transform NMG’s legacy merchandising systems to interact with Oracle Retail Solution. Our team was responsible to remediate applications like ‘PO Manager, Price Simulator, Made to Measure, Fur Ledger and Cosmetics Accounts and Billing’.
  • Analyzed the legacy application architecture design and proposed new design to remediate tightly coupled and loosely coupled applications
  • Re-designed and migrated the application database from DB2 to Oracle
  • Implemented the ETL process to migrate legacy data to the Oracle database
  • Converted functional specs to technical specs and explained the same to offshore teams to remediate the applications
  • Converted hibernate SQL queries to Oracle PL/SQL
  • Redesigned and developed the Pricing Simulator tool using excel macros
  • Tech Stack: VB 6.0, VC++, C#, ASP.NET, ADO.NET, PL/SQL, Proc C, Cold Fusion, VBA, ASP, TOAD, Microsoft Visio, Crystal Reports, Business Objects, DTS, Oracle, SQL Server, Windows, Unix

Application Developer L3

British Petroleum
  • Enhanced Timesheet Attendance and badging system
  • Migrated Contractor Tracking System (CTS) Application & Database to new servers
  • Migrated Business Objects from 5.x to XI R3 and developed new BO reports
  • Co-ordinated with client’s PMO team and handled projects in pipeline
  • Provided demos of the developed system
  • Performed Go Live and Change management activities
  • Assisted Team in Functional and Technical areas

Subject Matter Expert

British Petroleum
  • 2.5 + years of onsite experience working closely with users across various refineries [Carson(CA), Texas City (TX), Cherry Point(Blain, WA)] in USA
  • Supported and Maintained 100+ applications across various BP refineries in USA and emerged as Subject Matter expert for critical applications like CCTS (Texas), CTS (Whiting), PDS(Texas), Lenel (Texas, Carson), Material Reconciliation and Price agreement (Toledo) etc.
  • With the extensive and deep knowledge on the business process and application functionality, I used to frequently discuss with business owners regarding their pain points and used to suggest better ways to improve the applications and to optimize the business process
  • Gathered requirements from business and translated them into functional specifications
  • Played consulting role in projects at Texas City and Carson refinery
  • Provided root cause analysis to the repeating problems
  • Provided Gold level support from Texas City refinery
  • Tech Stack: VB 6.0, VC++, C#, ASP.NET, ADO.NET, PL/SQL, Proc C, Cold Fusion, VBA, ASP, TOAD, Microsoft Visio, Crystal Reports, Business Objects, DTS, Oracle, SQL Server, Windows, Unix

Education

B.Tech - Computer Science

S.N.I.S.T (JNTU)
Hyderabad
01.2004

Board of Intermediate (10+2) -

A.P.R.J.C
Nimmakuru
01.2000

10th -

A.E.C.S – III
01.1998

Skills

  • Program Management, Consulting, Solution & Technical Design, Innovation & Automation
  • Service Delivery Management, Metrics and Reporting
  • Programming: NET, ASPNET, Web API, Java, MVC, PL/SQL, VBA, Apex
  • Databases: SQL Server, Oracle
  • BI & Reporting: Crystal Reports, Business Objects, MSBI, SSIS, SSRS, Informatica, Spot Fire
  • Cloud: Azure, AWS
  • CRM: SFDC, Veeva
  • DevOps: File Mover, Team City, Jenkins, GITHUB Workflows
  • Methodologies: Agile, Waterfall, ITIL, Six Sigma
  • Tools: JIRA, GIT, MS Visio, MPP
  • Agile project management
  • Cross-functional collaboration
  • Stakeholder engagement
  • Application modernization
  • Solution design
  • Business process optimization
  • Incident management
  • Service improvement
  • User experience design
  • Team leadership
  • Digital transformation
  • Strategic development

Certification

  • Infosys Global Agile Developer Certification
  • People Management from IIMBx
  • Microsoft Certified Azure Developer Associate
  • Infosys Certified AWS Cloud Practitioner
  • Infosys Certified Cloud Core Technology Manager
  • MS Certified Professional
  • MS Certified Technology Specialist (SQL and MSBI)
  • ITIL V2

Websites

Awards

INSTA Award for excellent job in PILDB Remediation, INSTA Award for providing critical guidance to the China Local portfolio team in producing and executing a robust transition plan, BEST MANAGER Award (2020) for outstanding support for NEO Remediation and solution designing and winning client appreciation

Career Summary

  • Feb’ 2011 – Till Date: Infosys – Principal Consultant
  • Dec’ 2009 – Jan’ 2011: TCS – IT Analyst, Team Lead
  • Jan’ 2005 – Dec’ 2009: Tech Mahindra (aka Satyam Computers) - Senior Developer
  • Sep’ 2004 – Jan’ 2005: Magnaquest - Software Trainee

Experience Highlights

  • Succeeded in Application Management with skillful performance in conceptualizing, designing, developing and supporting applications
  • Extensive hands-on in solution designing, problem-solving, application development, managing cross functional teams and transition management
  • Experience in various methodologies like Agile (Kanban and Scrum), SDLC, ITIL and Business Value Articulation
  • Managed large ADM portfolios with 40+ team members spread across multiple geographies and with 300+ applications on different technical landscapes.
  • Experience in handling customers across the globe (USA, Europe, APAC, Middle East) and Cross-Culture teams
  • 6+ years of Onsite experience in various roles like Regional Program Manager, Technical Consultant, Techno-Functional Consultant and Subject Matter Expert
  • Enthusiastic to learn new process models, technologies and always look for opportunities to apply them in real-time
  • Easily gain confidence of the stakeholders by quality delivery, empathetic communication and business acumen
  • Experience in preparing SOW’s, Pricing Models (FB, T&M, UOW etc.), Tracking Metrics/KPI’s
  • Has 10+ years of experience in health care domain in the areas of Clinical Trails, Site Activations, Customer Segmentation, Sales and Marketing.
  • Has long relationship and good track record with Pfizer and CVS Care Mark stakeholders

Timeline

Principal Consultant

Infosys
01.2020 - Current

Regional Program Manager

Pfizer
09.2016 - 12.2020

Techno Functional Analyst (Onsite)

CVS Caremark
04.2013 - 08.2016

Technology Lead/SME

Pfizer
02.2011 - 03.2016

Trainee Engineer

Hathway/Star
09.2004 - 01.2005

Technical Consultant (Onsite)

Neiman Markus

Application Developer L3

British Petroleum

Subject Matter Expert

British Petroleum

B.Tech - Computer Science

S.N.I.S.T (JNTU)

Board of Intermediate (10+2) -

A.P.R.J.C

10th -

A.E.C.S – III

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