Majidhusain Shah
Key Account Manager
Mumbai,MH
Summary
Dynamic Key Account Manager with a proven track record at Reliance Retail, excelling in strategic account management and client relationship building. Achieved consistent revenue growth by identifying new business opportunities and enhancing product relevance. Skilled in data analysis and fostering collaboration, driving significant improvements in client satisfaction and retention.
Overview
20
20
years of professional experience
5
5
Languages
Work History
Key Account Manager
Reliance Retail
04.2005 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Built and maintained strong client relationships to drive business growth.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Expanded key account base by identifying and cultivating new business opportunities.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Supported sales and reporting for large and medium-sized accounts.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
- Conducted comprehensive market analysis to identify new sales opportunities, significantly expanding client base.
- Collaborated with product development teams to tailor offerings to key account needs, enhancing product relevance and appeal.
- Implemented feedback mechanisms with key accounts to gather insights and guide future product enhancements.
- Delivered detailed product presentations, effectively communicating value propositions and features to decision-makers.
- Organized and participated in industry events and conferences to network and promote company offerings to potential clients.
- Attended monthly sales meetings and quarterly sales trainings.
- Built diverse and consistent sales portfolio.
- Made all reporting easy and on the click of 1 button with the help of IT in sysytem.
Education
High School Diploma -
Marol Education Society
Mumbai 04.2001 -
Skills
Strategic account management
watchin TV, travelling, explore
like to watch si fi movies like to explore world made by God.
Timeline
Key Account Manager
Reliance Retail
04.2005 - Current
High School Diploma -
Marol Education Society
04.2001 -
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