Makarand Golatkar
Dombivli
Summary
Forward-thinking IT Business Analyst offering advanced experience in overseeing operations, driving business strategy and overhauling distribution networks. Highly proficient in business development and strategic planning resulting in consistent growth and profitability. Proven leader with track record of successful communication, client relationship building and achievement of sales goals.
Overview
20
20
years of professional experience
Work History
AVP
Axis Bank
Location
12.2015 - Current
- Collaborated with senior management to identify cost-saving opportunities and develop strategies for achieving financial objectives.
- Developed annual budget for department and monitored progress throughout year.
- Established key metrics to measure effectiveness of projects and initiatives.
- Provided leadership, direction, guidance, and support to team members on a daily basis.
- Created training materials and facilitated workshops to ensure staff was up-to-date on industry best practices.
- Developed strategic plans to increase efficiency across all departments while reducing overall costs.
- Coordinated cross-functional teams in order to deliver large scale projects within agreed upon timelines.
- Implemented process improvements that resulted in improved operational efficiencies.
- Assisted in developing business cases for proposed projects or initiatives.
- Led weekly status meetings with project teams in order to track progress against milestones.
- Prepared presentations for executive level audiences regarding project updates or accomplishments.
- Monitored financials including budgets, forecasts, actuals., ensuring accuracy of information provided by subordinates.
- Contributed towards long term planning efforts by providing insights into current market trends.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Project Manager
Moksa Technologies
Location
10.2010 - 12.2014
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Provided guidance to team members regarding tasks assigned to them.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Advised other departments on best practices related to managing large-scale projects.
Program Manager
IT Source Pvt. Ltd.
Location
12.2009
- Established new contact center for Etisalat; performed integration of new circles with BPO's
- Managed internal team of 14 Engineering team and national team for installation & integration
- Setup includes CM , CMS , AIC , IVR , AIC , Knoahsoft Logger
- Administered stakeholder's expectation & achieved project mile stones
- Worked with various teams for installation of set-up
- Performed: Integration of Contact Center with main data canter, Documentation of all installed systems
- Worked for integration of AVAYA systems with other team's servers.
Telecom Engineer
TATA Consultancy Services
Hong Kong
06.2007 - 04.2009
Telecom Engineer
Zenta India Pvt. Ltd.
Mumbai
08.2006 - 06.2007
Telecom Engineer
Avaya Global Connect - IT Source
Mumbai
- 08.2006
Telecom Engineer
Reliance Engineering Application Ltd.
Mumbai
12.2004 - 08.2005
Service Engineer
Aver Software Pvt. Ltd.
Mumbai
01.2004 - 08.2004
Education
Post Graduate - Digital Transformation
IIM Trichy
Tiruchirapali03-2024
Strategy & Leadership -
IIM Kashipur
01.2022
BE - Electronics
M.G.M, Mumbai University
01.2003
Diploma - Electronics
V.E.S.P., Mumbai University
01.2000
Skills
- Innovation management
- Program Oversight
- Performance Improvement
- Procedure Implementation
- Growth planning
- Organizational Development
Key Impact Areas
- Project Management
- Business Analysis
- Agile Methodology
- Process Enhancement
- Operational Excellence
- Digital Transformation
- Contract Management
- Reporting and Documentation
- Client Relationship Management
- Team Management
Previous Experience
- TATA Consultancy Services, Hong Kong, Telecom Engineer, 06/2007, 04/2009
- Zenta India Pvt. Ltd., Mumbai, Telecom Engineer, 08/2006, 06/2007
- Avaya Global Connect - IT Source, Mumbai, Telecom Engineer, 09/2005, 08/2006
- Reliance Engineering Application Ltd., Mumbai, Telecom Engineer, 12/2004, 08/2005
- Aver Software Pvt. Ltd., Mumbai, Service Engineer, 01/2004, 08/2004
Personal Information
Date of Birth: 01/14/1981
Languages
- English
- Hindi
- Marathi
Accomplishments
- Won 2 times best presentation awards
- won 5 Internal Awards
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
AVP
Axis Bank
12.2015 - Current
Project Manager
Moksa Technologies
10.2010 - 12.2014
Program Manager
IT Source Pvt. Ltd.
12.2009
Telecom Engineer
TATA Consultancy Services
06.2007 - 04.2009
Telecom Engineer
Zenta India Pvt. Ltd.
08.2006 - 06.2007
Telecom Engineer
Reliance Engineering Application Ltd.
12.2004 - 08.2005
Service Engineer
Aver Software Pvt. Ltd.
01.2004 - 08.2004
Telecom Engineer
Avaya Global Connect - IT Source
- 08.2006
Post Graduate - Digital Transformation
IIM Trichy
Strategy & Leadership -
IIM Kashipur
BE - Electronics
M.G.M, Mumbai University
Diploma - Electronics
V.E.S.P., Mumbai University
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