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Associate Principal Engineer

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Responsible and ambitious student with a 3.8/4.0 GPA and excellent time management, with a strong interest in health and science. Experienced in working in a team and under pressure. Seeking a position to further develop skills, and contribute to the team

Freshman at the University of Pittsburgh, currently pursuing a B.S in Psychology, a minor in Chemistry and a certificate in Conceptual Foundations of Medicine. Passionate about children's health and well-being, with the long-term goal of becoming a Pediatric Oncologist. Currently, a volunteer at The Children's Institute of Pittsburgh, supporting children with special needs in both their learning and personal development. An ctive member of the American Medical Student Association (AMSA) and the Red Cross Club, contributing to leadership, service, and healthcare-focused initiatives. Through academic work, volunteer involvement, and campus activities, builds a strong foundation in medicine while supporting and advocating for children's health.

Dynamic, energetic, and dependable team leader with experience mentoring students and working with young children in play-based environments. Skilled in communication, child supervision, and event coordination, whether guiding student at Archbishop Mitty or hosting parties and maintaining safe, clean spaces at a children's play center. Bilingual in Spanish and dedicated in creating inclusive, positive experiences for kids and families.





Quality Analyst with proven expertise in MS Excel and process auditing. Achieved over 98% quality adherence through meticulous risk assessment and actionable feedback, driving significant process improvements.

Demonstrated leadership in team management, enhancing collaboration and achieving measurable results. Expertise in conflict resolution and strategic planning, contributing to operational efficiency and team morale. Proven adaptability to challenges with a focus on innovative solutions that drive performance improvements.

Results-driven Claims Associate with proven experience in claims processing, data analysis, and project management. Committed to enhancing customer service and regulatory compliance while conducting thorough investigations to achieve optimal outcomes.

Offering strong foundation in performance testing principles and keen interest in developing within this field. Brings solid grasp of software testing methodologies and practical skills in test scripting and execution. Ready to use and develop analytical skills and attention to detail in performance testing role.

Dedicated and organised Customer Success Operations Manager and effective leader with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive, resourceful and effective team builder versed in sales, management and process improvement.

 Results-oriented Operations Manager with expertise in operational efficiency management, budget development, and team leadership. Proven track record of implementing cost-saving initiatives and enhancing customer engagement. 

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Malabika Gayen

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Operations Manager

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Master of Social Work - Master of Social Work

Master of Arts - English

Bachelor of Arts - Generel

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