Summary
Overview
Work History
Education
Skills
Industry Expertise
Certifications
Timeline
Generic

Mallika Nayab

Bengaluru

Summary

Experienced Accessibility and Functional Tester with over 5 years in web testing for desktop and mobile platforms, ensuring adherence to WCAG 2.1 standards. Proficient in manual testing using screen readers (NVDA, Voice Over) and automated scanning tools such as Axe, WAVE, Markup and Lighthouse, delivering recommendations to enhance user experience. Strong collaborator in Agile environments, focusing on effective communication and quality assurance.

Overview

4
4
years of professional experience

Work History

Accessibility,Functional & Salesforce QA

Accenture| Client: State of New Mexico
04.2026 - 09.2026
  • Conducted accessibility and functional testing for web applications and validated functionality across mobile devices using Sauce Labs to ensure optimal user experience.
  • Validated backend processing in Salesforce, monitored system responses, inspected payload data and confirmed successful creation of contact records, ensuring data integrity and flow.
  • Validated data synchronisation in Salesforce, troubleshot integration issues and ensured accurate processing of case-related information across connected systems; supporting project integrity.
  • Participated in daily stand-ups and sprint planning meetings to align testing activities with project goals and foster team collaboration.

Accessibility,Functional & Salesforce QA

Accenture| Client: MCIT
02.2024 - 04.2026
  • Conducted accessibility audits on various websites, identifying barriers and recommending improvements for better user experience.
  • Participated in Agile ceremonies, ensuring testing activities aligned with project goals and timelines.
  • Collaborated with development teams to document issues and facilitate timely resolutions, improving overall product quality.
  • Designed and executed detailed test plans, ensuring consistency and thoroughness in testing processes across projects.
  • Presented findings and recommendations to management, supporting informed decision-making regarding software improvements.

Accessibility Tester

Accenture| Client: Qantas
03.2023 - 05.2023
  • Conducted accessibility audits of Qantas website on Windows and Android devices, identifying barriers and recommending improvements to enhance user experience for diverse users.
  • Designed and implemented test plans and cases, ensuring consistency and alignment with accessibility standards across team efforts.
  • Developed detailed test scenarios and cases, logging errors and defects in test reports to ensure thorough documentation and tracking for quality assurance.
  • Presented test reports and analysis to management including recommended software fixes.

Accessibility and Functional Tester

Accenture| Client: LCBO
07.2022 - 11.2022
  • Conducted accessibility audits on LCBO website for Windows and Android devices, identifying compliance issues and recommending actionable improvements to ensure compliance.
  • Presented comprehensive test reports and analysis to management, highlighting critical findings and recommending software fixes to enhance user experience.
  • Wrote detailed test scenarios and cases, logging errors and defects to improve accuracy of test reports and facilitate quicker resolution.
  • Designed detailed test plans and cases to guide team efforts and maintain consistency.

Education

BTech - ECE

Malineni Lakshmaiah Engineering College
Singarayakonda, Prakasam district

Skills

  • Accessibility testing
  • WCAG 21 A,AA,AAA
  • Functional testing
  • Salesforce testing
  • Cross-browser Testing
  • Mobile accessibility
  • PDF Testing
  • Regression testing
  • User experience improvement
  • Accessibility compliance
  • Testing documentation
  • Cross-platform testing
  • Agile methodology
  • NVDA
  • Talkback
  • CCA

Industry Expertise

  • Core Banking
  • Consumer Goods and Services
  • Communication Technology
  • Developer Ecosystem

Certifications

1. WIX Accessibility

2. Delivery Foundation Academy

3. CompTIA CYSA+ (CS0-002) Cert Prep: 4 Software and Systems Security

4. Scrum Fundamentals certified

5. Accessibility for Ontarian with Disability Act

6. What is Section 508 and Why is it Important?

7. Web Accessibility - The cornerstone of digital society (on-line self-paced training)

8. Kick-Off Training Abra Academy

Timeline

Accessibility,Functional & Salesforce QA

Accenture| Client: State of New Mexico
04.2026 - 09.2026

Accessibility,Functional & Salesforce QA

Accenture| Client: MCIT
02.2024 - 04.2026

Accessibility Tester

Accenture| Client: Qantas
03.2023 - 05.2023

Accessibility and Functional Tester

Accenture| Client: LCBO
07.2022 - 11.2022

BTech - ECE

Malineni Lakshmaiah Engineering College
Mallika Nayab