Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Mallika Raturi

Hyderabad

Summary

Program Manager with expertise in operational excellence and process optimization. Proven ability to execute programs end-to-end, engage stakeholders, and manage change effectively. Experienced in automating processes and utilizing data insights to improve business operations. Focused on aligning strategic objectives with execution for seamless program adoption and continuous improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Manager

Adobe
11.2021 - Current

Software Use within Adobe.

  • Greenfielded a scalable program aligning with the company objective of managing software use at Adobe and implementing processes for the categorization, review, AI reviews, and onboarding net new software globally.
  • Driving continuous enhancements, ensuring seamless, and efficient global operations across the company.
  • Led the development and implementation of company-wide programs and processes, ensuring continuous improvement, and global scalability.
  • Enabled effective stakeholder communication and cross-team collaboration to enhance existing processes, implement new workflows with smooth adoption, and eliminate inefficiencies.
  • Partnered and implemented data-driven decision-making frameworks, using analytics to optimize processes, and improve operational efficiency.
  • Planned and delivered training sessions to improve employee effectiveness, and address areas of weakness.

Use of Credit Card for Software.

  • Led a company-wide shift while cross-collaborating with other teams to create a policy around the use of credit cards for software purchases.
  • Designed and implemented scalable processes to align with the policy.
  • Optimized existing workflows and introduced new processes to identify the outliers, driving efficiency and seamless adoption within Adobe.
  • Implemented best practices in order to maximize the efficiency of operations.
  • Participated actively in brainstorming sessions focused on improving existing processes, or creating innovative approaches for delivering services more efficiently.

Software Standards Committeew

  • Led the Software Standards Committee (SSC) initiative to standardize software usage at Adobe, ensuring compliance with procurement policies, and cost optimization.
  • Collaborated with cross-functional teams to review software requests, assess business needs, and drive decision-making to reduce redundant tools, and enhance operational efficiency.
  • Streamlined software approval processes, improving turnaround times, and reducing non-standard software procurement.
  • Led quarterly and annual reviews with stakeholders to assess software standardization progress, align on business needs, and drive strategic decisions for optimizing Adobe’s software portfolio.

Jira Implementation.

  • Led the implementation of Jira for managing software renewals, ensuring efficient tracking, automation, and visibility into the renewal lifecycle.
  • Trained and supported stakeholders in using Jira effectively, driving adoption, and ensuring a smooth transition to the new system.
  • Designed and optimized Jira workflows to streamline vendor management processes, improving collaboration, and reducing manual effort.

Vendor Manager

Tek Systems
Noida
03.2020 - 11.2021
  • Drove software categorization and optimization under the Nestware portfolio, enhancing efficiency and cost-effectiveness.
  • Managed and scaled the Software Standards Committee, establishing governance frameworks for software standardization.
  • Collaborated cross-functionally with the Software Asset Management team to streamline license harvesting and allocation.
  • Worked closely with Adobe's Global Value-Added Reseller, driving strategic initiatives for software procurement and management.

Junior Associate

Karwasra and Associates
New Delhi
01.2019 - 02.2020
  • Drafted and reviewed legal documents, including cases, agreements, letters, and official correspondence.
  • Managed end-to-end matrimonial cases, from initial client consultation to drafting legal documents, and representing cases before the Hon'ble Courts.
  • Provided legal counsel and strategic guidance to clients, ensuring well-prepared case arguments and documentation.
  • Drafted and filed pleadings, petitions, and legal notices, ensuring accuracy and compliance with legal procedures.
  • Represented clients in court proceedings, effectively presenting arguments, and advocating for their interests.
  • Conducted in-depth legal research to provide strategic advice and insights to clients. Managed client interactions, scheduling, and organizing case discussions and legal proceedings.
  • Assisted senior partners in case preparation, offering critical inputs and analysis.
  • Supported litigation and corporate legal matters, ensuring compliance with legal standards and best practices.

Education

PG Diploma- Intellectual Property Rights -

Indian Law Institute
New Delhi
08-2019

BBA LLB - Law

The North Cap University
Gurugram, India
07-2017

High School Diploma -

Kendriya Vidhayalaya Sector 47
Chandigarh, India
03-2011

Skills

  • Program management
  • Process optimization
  • Data-Driven Decision Making
  • Stakeholder management
  • Cross-team collaboration
  • Stakeholder engagement
  • Multi-operations management
  • Power BI
  • Power Automate
  • Excel
  • Confluence Wiki
  • Sharepoint
  • Ariba
  • Zylo
  • Service Now
  • Jira
  • Ariba

Certification

  • Certified Scrum Master
  • Certified Scrum Product Owner
  • Microsoft Power Platform Fundamentals
  • Atlassian Jira Fundamentals
  • Project Management Foundations
  • Learning Confluence, 2018
  • Microsoft Excel Foundation and Copilot

Accomplishments

  • Adobe Identity Excellence Award FY22
  • Adobe High Five FY22
  • Women Empowerment Shadow Program

Timeline

Program Manager

Adobe
11.2021 - Current

Vendor Manager

Tek Systems
03.2020 - 11.2021

Junior Associate

Karwasra and Associates
01.2019 - 02.2020

PG Diploma- Intellectual Property Rights -

Indian Law Institute

BBA LLB - Law

The North Cap University

High School Diploma -

Kendriya Vidhayalaya Sector 47
Mallika Raturi