Malolan Sampath
VP - Operations
Bengaluru
Summary
Dynamic operations leader with over 25 years of experience driving business growth across various sectors. Proven track record in scaling revenues, having increased annual revenue by 10x and managing receivables exceeding 3.5 Cr. Adept in optimizing operational efficiencies and fostering strong client relationships. Excels in P&L management, account management, and service delivery, contributing to improved profitability and sustained growth. Committed to delivering strategic value aligned with organizational goals.
Overview
25
25
years of professional experience
Work History
VP - Operations
Artifact Designs LLP (Analogy Designs)
Bengaluru, Karnataka
04.2024 - 03.2026
- Spearheaded end-to-end operations across Sales, Delivery, Finance, HR, and Administration.
- Scaled annual revenue from ₹3.3 crore to ₹5.2 crore in 2025-26.
- Maintained strong financial discipline with a 95% collection rate for the year.
- Streamlined operational processes across departments and drove cost optimization initiatives, significantly increasing profitability.
- Oversaw external vendor management and cultivated a lean team structure.
- Focused on acquiring new business through targeted marketing and sales efforts.
Manager- Key Accounts
Careator Technologies Private Limited
Bengaluru, Karnataka
11.2019 - 03.2023
- Managed high-profile, high-value client accounts.
- Collaborated closely with Project Managers and Hiring Managers at client organizations to uncover new IT staffing requirements.
- Ensured timely and quality candidate placements, achieving successful closure of requirements.
- Effectively worked on accounts receivable, collecting approximately ₹3.5 crore of outstanding and overdue payments from clients.
- Continuously explored new business opportunities within client organizations.
- Contributed to business growth by securing new client wins for service delivery.
- Cultivated strong relationships with key customers and stakeholders, resulting in repeat business and referrals.
Director - Operations & Service Delivery
Uni Solutions (P) Ltd.
Bengaluru, Karnataka
12.2011 - 03.2018
- Held P&L accountability, managed people, and ensured service delivery and client retention.
- Augmented revenue by 10x during my tenure by managing multiple campaigns effectively.
Manager - Account
Dell Services
04.2009 - 09.2011
- Specialized in the Domain of Medical Billing.
- Oversaw people management, service delivery, workflow management, and client management.
- Managed voice and transaction/AR processes efficiently.
- Enhanced revenues by optimizing the performance of the Accounts Receivables team.
- Ensured consistent service delivery for all clients and managed monthly invoicing.
Education
Graduate - Commerce
University of Madras
Honors Diploma - Software Technology & Systems Management
NIIT
Skills
Account Management & business expansion
Accounts Receivable & Collections
IT Recruitment & Sourcing
P&L Management
Business Development/Marketing/Sales
Financial Analysis
Interests
Playing Chess Tournaments
Timeline
VP - Operations
Artifact Designs LLP (Analogy Designs)
04.2024 - 03.2026
Manager- Key Accounts
Careator Technologies Private Limited
11.2019 - 03.2023
Director - Operations & Service Delivery
Uni Solutions (P) Ltd.
12.2011 - 03.2018
Manager - Account
Dell Services
04.2009 - 09.2011
Honors Diploma - Software Technology & Systems Management
NIIT
Graduate - Commerce
University of Madras