Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Office Packages
Internal Tools
Knowledge Of
Timeline
Generic
Malvika Pednekar

Malvika Pednekar

Thane

Summary

Dynamic consultant with a proven track record at Capgemini, excelling in project management and client relationship management. Expert in resource allocation and compliance auditing, I drive operational efficiency and deliver impactful solutions. Adept at data analysis, I enhance decision-making processes, ensuring project success and stakeholder satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Consultant

Capgemini
Mumbai
04.2024 - Current
  • Created and managed staffing orders, coordinating with relevant teams for efficient onboarding.
  • Collaborated with cross-functional teams to implement innovative solutions for clients.
  • Facilitated training sessions to enhance client understanding of new systems and processes.
  • Created detailed project documentation to support implementation and ongoing operations.
  • Managed stakeholder communications to ensure alignment throughout project lifecycles.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Reviewed existing policies and procedures to suggest necessary improvements.
  • Collaborated with stakeholders to define project scope, objectives and deliverables.
  • Identified needs of customers promptly and efficiently.
  • Worked closely with human resources to support employee management and organizational planning.
  • Organized client meetings to provide project updates.
  • Assessed company operations for compliance with safety standards.
  • Updated governance reports, tracked resource assignments, and monitored hours across multiple systems.
  • Managed client requests, ensuring timely submission and resolution through JIRA tracking.
  • Coordinated interview processes by scheduling panels and collecting feedback effectively.
  • Ensured candidates submitted onboarding documents for proper invoicing and project allocation.
  • Tracked background verification processes and facilitated new resource onboarding in collaboration with team members.
  • Communicated with clients to resolve requests and ensured timely documentation submissions.
  • Monitored project risks, providing mitigation plans to ensure adherence to schedules.

Associate Consultant

Capgemini
Mumbai
11.2021 - 03.2024
  • Spearheaded PMO activities including reporting, invoicing, staffing, and resource management.
  • Designed and implemented process improvements to enhance operational efficiency.
  • Managed communication between clients and internal teams throughout projects.
  • Prepared reports summarizing progress, risks, and issues associated with projects.
  • Assisted in the negotiation of contracts and agreements with vendors and partners.
  • Coordinated with internal departments to ensure resource availability for projects.
  • Managed purchase orders, raised invoices, and maintained project budgets meticulously.
  • Prepared comprehensive daily, weekly, and monthly reports to track project progress effectively.
  • Supported senior leadership with financial dashboards and operational data for governance forums.
  • Organized project documentation in SharePoint, Confluence, and other repositories.
  • Collaborated with team leads to ensure timely project updates and optimal resource utilization.
  • Created backlog reports proactively to meet SLA commitments consistently.
  • Acted as liaison between Resource Management Group and Program Managers for resource demand.
  • Participated in client meetings, offering insights and updates on project status.
  • Identified needs of customers promptly and efficiently.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Analyzed company's expenditures and developed financial models.
  • Worked closely with human resources to support employee management and organizational planning.

Operations Analyst

AGS Transact Technologies
Mumbai
11.2019 - 11.2021
  • Managed operations for AGSTTL, a leading provider of Cash & Digital Payment Solutions.
  • Oversaw activities of 20-25 field engineers to ensure seamless project execution.
  • Collaborated on project scheduling and planning, achieving successful completions.
  • Produced daily reports and provided field engineers with timely information.
  • Reviewed daily operations to ensure compliance with procedures and controls.
  • Conducted data analysis and summarized findings using Excel.
  • Assisted with onboarding retail outlets in customer portal for enhanced user experience.
  • Maintained precise data records and prepared insightful monthly reports.

Education

Bachelor of Engineering - Electronics & Telecommunication

K.C College of Engineering & Management Studies
01.2019

Skills

  • Project management
  • Client relationship management
  • Resource allocation
  • Compliance auditing
  • Effective communication
  • Data analysis
  • Time management
  • Employee training
  • Problem-solving
  • Project implementation
  • Reports and documentation
  • Forecasting and reporting
  • Resource and team management
  • Stakeholder engagement
  • Risk assessment
  • Problem solving
  • Critical thinking
  • Budgeting and cost control
  • SharePoint and Jira proficiency
  • Data visualization with Excel dashboards
  • Microsoft Office suite expertise

Certification

  • CSM Certified, 001726148
  • Perusing EM 0 Certification, Internal to Capgemini

Accomplishments

  • Awarded twice as 'Rock Star' for best performance and achieving highest KPI for respective quarter.
  • Appreciations for team support/team handling, training/mentoring.

Office Packages

  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • MS Word

Internal Tools

  • SharePoint
  • Jira
  • Clarity
  • Sogeti Life
  • Excel Dashboards

Knowledge Of

  • Resource Management & People Management (Ensuring that we have enough pipeline for upcoming demands and managing their Onboarding/Offboarding).
  • Task Management (Working with Project leads to get client requests to closure).
  • Headcount, Invoicing, Reconciliation reporting to Leadership.
  • Client Communication to understand their requirements.
  • Tracking SLAs, Credits, Accounts Payable & Accounts Receivable.
  • Monitoring Project Budgets and Forecasting using PAT file and studying Contribution Margin using EPTs/BRPs.
  • Compliance Tracking.
  • SLA/KPI tracking for project deliverables.
  • Facilitating all the Engagement managers to get their weekly and monthly service reports ready for client calls.

Timeline

Consultant

Capgemini
04.2024 - Current

Associate Consultant

Capgemini
11.2021 - 03.2024

Operations Analyst

AGS Transact Technologies
11.2019 - 11.2021

Bachelor of Engineering - Electronics & Telecommunication

K.C College of Engineering & Management Studies
Malvika Pednekar