Mamatha
Support Engineer
Summary
Seeking a position to utilize my skills and abilities in the organization that offers professional growth while being resourceful, innovative and flexible and to keep up with the cutting edge of technologies.
Overview
6
6
years of professional experience
17
17
years of post-secondary education
Work History
Support Engineer 2
BlueYonder Software
06.2018 - Current
- Worked in Workforce Management Solution as cloud support engineer.
- Implemented technical solutions to solve customer issues and increase satisfaction using Splunk and Appdynamics.
- Automated various daily task like upgrading and application functional testing using powershell and python which reduced the downtime during the activities.
- Collaborated with various team to ensure that expected customer requirements gets achieved and maintenance activities are completed with in the duration.
Intern
JDA Software (BlueYonder Software)
01.2018 - 06.2018
- Worked as automation developer in TMS department.
- This project will be an attempt to eliminate human intervention when problem is identified and automatically carry out the corrective action
- Analyzed problems and automated various task to develop solutions.
Education
Master of Science - Software Technology
Mangalore University, AIMIT, St. Aloysius College
04.2001 - 04.2018
Skills
Technical Analysis using splunk and appdynamics dashboards
undefinedPersonal Information
Date of Birth: 09/23/95
Address:
302 ,Bhagavathivasyam B1 Saraswathi BDA apartment ,Harshalayout kengeri Bangaluru
Disclaimer
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
Support Engineer 2
BlueYonder Software
06.2018 - Current
Intern
JDA Software (BlueYonder Software)
01.2018 - 06.2018
Master of Science - Software Technology
Mangalore University, AIMIT, St. Aloysius College
04.2001 - 04.2018
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