Summary
Overview
Work History
Education
Skills
Accomplishments
Spousename
Contactnumber
Personal Information
Languages
Timeline
CustomerServiceRepresentative
Mamatha Chukka

Mamatha Chukka

Branch Banking
Hyderabad,Telangana

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

7
7
years of professional experience

Work History

Deputy Manager Operations

HDFC BANK LTD
3 2024 - Current

Asst Manager Operations

AXIS BANK LTD
06.2022 - 03.2024

Process Developer

GENPACT
09.2011 - 10.2016
  • Worked with a process called Thomson Reuters for accounts payable helpdesk(EMEA Region)
  • Suggested process improvements to secure prompt and regular receipts for the organization
  • Coordinated approval processes of all accounts payable invoices
  • Rectified escalated accounts payable issues from employees and vendors
  • Researched and resolved billing and invoices
  • Handling basic as well as escalated calls and Emails from customers
  • Mentored several new associates to come up their learning curve and trained team members as well
  • As part of the communications team, was involved in the several cultural events
  • Handled customer appreciation calls and routed it to the appropriate team leader.

Education

Masters in Business Administration- (Professional In Finance & HR) -

Rishi UBR college(Osmania University)
Hyderabad, Telangana

Bachelor Degree in Commerce, B.Com - undefined

DBPM Degree College(Osmania University)
Hyderabad, Telangana

Intermediate, Commerce - undefined

RGR Siddhanthi Junior College
Hyderabad, Telangana

10th Standard - undefined

Keyes High School
Hyderabad, Telangana

Skills

Accounting operations professional

Accomplishments

  • Achieved Merit Pool + by completing the set targets with accuracy and efficiency .

Spousename

Abhishek Gundala

Contactnumber

9704529815

Personal Information

  • Date of Birth: 05/23/89
  • Nationality: Indian
  • Marital Status: Married

Languages

English
Hindi
Telugu

Timeline

Asst Manager Operations

AXIS BANK LTD
06.2022 - 03.2024

Process Developer

GENPACT
09.2011 - 10.2016

Deputy Manager Operations

HDFC BANK LTD
3 2024 - Current

Masters in Business Administration- (Professional In Finance & HR) -

Rishi UBR college(Osmania University)

Bachelor Degree in Commerce, B.Com - undefined

DBPM Degree College(Osmania University)

Intermediate, Commerce - undefined

RGR Siddhanthi Junior College

10th Standard - undefined

Keyes High School
Mamatha ChukkaBranch Banking