Mamatha Chukka
Branch Banking
Hyderabad,Telangana
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
7
7
years of professional experience
Work History
Deputy Manager Operations
HDFC BANK LTD
3 2024 - Current
Asst Manager Operations
AXIS BANK LTD
06.2022 - 03.2024
Process Developer
GENPACT
09.2011 - 10.2016
- Worked with a process called Thomson Reuters for accounts payable helpdesk(EMEA Region)
- Suggested process improvements to secure prompt and regular receipts for the organization
- Coordinated approval processes of all accounts payable invoices
- Rectified escalated accounts payable issues from employees and vendors
- Researched and resolved billing and invoices
- Handling basic as well as escalated calls and Emails from customers
- Mentored several new associates to come up their learning curve and trained team members as well
- As part of the communications team, was involved in the several cultural events
- Handled customer appreciation calls and routed it to the appropriate team leader.
Education
Masters in Business Administration- (Professional In Finance & HR) -
Rishi UBR college(Osmania University)
Hyderabad, TelanganaBachelor Degree in Commerce, B.Com - undefined
DBPM Degree College(Osmania University)
Hyderabad, TelanganaIntermediate, Commerce - undefined
RGR Siddhanthi Junior College
Hyderabad, Telangana10th Standard - undefined
Keyes High School
Hyderabad, TelanganaSkills
Accounting operations professional
General ledger accounting aptitude
Complex problem solving
Strong communication skills
Expert in customer relations
Effective time management
Excellent managerial techniques
Great Plains knowledge
Operations Management
Accomplishments
- Achieved Merit Pool + by completing the set targets with accuracy and efficiency .
Spousename
Abhishek Gundala
Contactnumber
9704529815
Personal Information
- Date of Birth: 05/23/89
- Nationality: Indian
- Marital Status: Married
Languages
English
Hindi
Telugu
Timeline
Asst Manager Operations
AXIS BANK LTD
06.2022 - 03.2024
Process Developer
GENPACT
09.2011 - 10.2016
Deputy Manager Operations
HDFC BANK LTD
3 2024 - Current
Masters in Business Administration- (Professional In Finance & HR) -
Rishi UBR college(Osmania University)
Bachelor Degree in Commerce, B.Com - undefined
DBPM Degree College(Osmania University)
Intermediate, Commerce - undefined
RGR Siddhanthi Junior College
10th Standard - undefined
Keyes High School