Mamta Devi
Mohali
Summary
Proven leader in the insurance sector, notably with Bajaj Allianz, where I excelled in client relationship management and strategic business development. Leveraged relationship-building and motivational skills to surpass sales targets and foster team productivity. Achieved significant client satisfaction and market share growth through innovative sales strategies and effective team leadership.
Overview
12
12
years of professional experience
Work History
Sales Manager
Bajaj Allianz General Insurance Company Limited
2021.08 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Senior Corporate Agency Manager
HDFC Life Insurance Company Limited
2021.05 - 2021.08
- Increased client satisfaction by implementing efficient communication strategies and streamlining processes.
- Implemented training programs for the sales team, enhancing their skills and knowledge of products and services offered.
- Managed a team of sales professionals, fostering a collaborative environment that resulted in increased productivity.
- Developed strong relationships with corporate clients through attentive service and proactive problemsolving.
Business Development Manager
India First Life Insurance Company Limited
2017.05 - 2020.11
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
Sales Manager
Exide Life Insurance Company Limited
2016.10 - 2017.03
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Business Manager
Bharti AXA Life Insurance Company Limited
2016.05 - 2016.10
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
Business Manager
Aegon Life Insurance Company Limited
2015.05 - 2016.04
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Increased market share by identifying and capitalizing on emerging market trends.
Associate Relationship Manager
DHFL PERAMERICA LIFE INSURANCE COMPANY LIMITED
2014.08 - 2015.05
- Developed presentations for prospective clients showcasing our firm''s unique capabilities in managing complex financial situations.
- Strengthened client relationships by conducting regular meetings and addressing their financial needs.
- Identified potential areas of growth within the market by conducting thorough research and analysis on competitor offerings.
- Managed and deepened existing client relationships, leading to increased business opportunities.
- Assisted senior relationship managers in developing new business strategies to expand the client base.
- Worked alongside other departments to develop cohesive strategies that maximized the overall value of our client relationships.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Counselor
Safeway Investments
2012.12 - 2014.07
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Education
B Tech - Electrical And Electronics Engineering
Chandigarh Group of Collage Gharuan
Kharar04.2013
12th - Non Medical
Govt Girls Sr Sec School Sirsa Haryana
Sirsa04.2009
Skills
- Relationship Building
- Goals and performance
- Motivational Skills
- Client Relationship Management
Hobbies
I love traveling Because it allows me to adapt new situations and use my organisation and planning skills to ensure I enjoy to the fullest.
I am also very passionate about cooking. In fact I try out new recipes on the weekend.
Strength
I am honest and self motivated person also I am a quick learner.
Weekness
I am very straight forward and I trust people quickly but now I am trying to overcome it.
Also I concentrate on one thing at a time.
Timeline
Sales Manager
Bajaj Allianz General Insurance Company Limited
2021.08 - Current
Senior Corporate Agency Manager
HDFC Life Insurance Company Limited
2021.05 - 2021.08
Business Development Manager
India First Life Insurance Company Limited
2017.05 - 2020.11
Sales Manager
Exide Life Insurance Company Limited
2016.10 - 2017.03
Business Manager
Bharti AXA Life Insurance Company Limited
2016.05 - 2016.10
Business Manager
Aegon Life Insurance Company Limited
2015.05 - 2016.04
Associate Relationship Manager
DHFL PERAMERICA LIFE INSURANCE COMPANY LIMITED
2014.08 - 2015.05
Counselor
Safeway Investments
2012.12 - 2014.07
B Tech - Electrical And Electronics Engineering
Chandigarh Group of Collage Gharuan
12th - Non Medical
Govt Girls Sr Sec School Sirsa Haryana
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