Keka
Mamta Gupta
HR Manager
New Delhi
Summary
HR Manager | End-to-End HR Operations | People & Culture Expert
Seasoned HR Manager with extensive experience in recruitment, employee relations, performance management, payroll, compliance, and organizational development. Proven ability to streamline HR processes, drive engagement, and align HR strategies with business goals. Skilled in talent acquisition, policy implementation, L&D, and retention strategies to foster a high-performance workplace.
Overview
1824
1824
years of professional experience
2021
2021
years of post-secondary education
22
22
Certifications
4
4
Languages
Work History
HR Manager
Dr. Haror's Wellness
Delhi
01.202 - Current
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
HR Manager
Berkowits Hair & Skin Clinic
Delhi
12.2018 - 12.2024
- Aligned HR strategies and initiatives with the overall business strategy
- Facilitated effective communication between management and employees, addressing demands, grievances, and other issues
- Led the recruitment and selection process
- Created and monitored comprehensive HR strategies, systems, tactics, and procedures
- Oversaw a performance appraisal system that drove high performance
- Fostered a positive working environment
- Managed the pay structure and benefits program
- Assessed training needs and implemented monitoring programs
- Provided management with decision support through HR metrics reporting
- Ensured compliance with legal requirements in HR management
- Implemented succession planning in collaboration with Human Resources Planning (HRP)
- Applied knowledge of employment law
- Supported organizational development initiatives
- Designed and implemented employee education and training programs
- Developed and promoted employer branding strategies
- Managed HR operations effectively
- Cultivated positive employee relations
- Devised hiring and recruitment policies for 500employee company.
Education
B.B.A/ B.M.S - undefined
Hierank Business School
MBA/PGDM -
Jaipuria Institute of Management
Ph.D/Doctorate - Human Resources Management
Managlayatan University
Aligarh, India 08.2021 - Current
LLB - Employment Law
Indocare College
Greater Noida 07.2024 - Current
Skills
- HR Policies & Compliance
- Talent Acquisition & Recruitment
- Employee Relations & Engagement
- Performance Management & Appraisals
- Compensation & Payroll Administration
- Training & Development
- Workforce & Succession Planning
- HR Technology & Documentation
- Microsoft office proficiency
Certification
POSH Trainer Certification – National Institute of Skills Training
Profile Summary
Fascinated by human ideologies since youth, effortlessly offering solutions., Awarded medals and certifications, advancing in HR with strong management skills., Known for boosting HR performance with over five years of experience., Crafted streamlined systems for informed decision-making., Empathetic employee resolutions, Efficient workflows, Enhanced transparency, Comprehensive onboarding/offboarding, Outstanding HR policy, Trend incorporation, Strengthened employer branding, Eager to blend marketing with HR for exceptional results.
Accomplishments
- MBA Gold Medalist
(Aug 2017)
BBA Gold Medalist (Sep 2015)
Published Research Educational Administration: Theory and Practice (Apr 20, 2024)
Title: Exploring the Influence of Exit Interviews on Gender-Based Employee Retention in the Beauty and Wellness Sector of Delhi-NCR.
Software
HR One
Zenoti
Task Tracker
Naukri
Work India
Indeed
MS Office
Interests
Continous Learning
Exploring HR Trends
Research and Development
Timeline
POSH Trainer Certification – National Institute of Skills Training
08-2024
LLB - Employment Law
Indocare College
07.2024 - Current
ChatGPT for Beginners – Great Learning
05-2023
Certified Human Resource Business Partner – SkillDeck Bangalore
04-2023
Ph.D/Doctorate - Human Resources Management
Managlayatan University
08.2021 - Current
HR Manager
Berkowits Hair & Skin Clinic
12.2018 - 12.2024
B.B.A/ B.M.S - undefined
Hierank Business School
MBA/PGDM -
Jaipuria Institute of Management
HR Manager
Dr. Haror's Wellness
01.202 - Current
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