Open To Work
Manaka Chellaswamy
Chennai
Summary
Professional with significant experience in business analysis, skilled in data-driven decision-making, and process optimization. Strong focus on team collaboration and delivering impactful results. Reliable in adapting to changing needs while leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
ProcessQ & Smartsheet Migration – Roche, Swiss
Chennai, India
08.2024 - 09.2025
- Outperformed ProcessQ to QuickBase migration, 100% done. Facilitated a large-scale migration of 3K+ applications from Smartsheet to Airtable, and Monday.com. Stakeholder management with multiple geographical location, Requirement Elicitation, created user stories, Field mappings and coordinated UAT & hyper care testing & support. Supported seamless transition and ensured zero data loss during data migration.
Business Analyst
TIAA – Planfocus - US
05.2023 - 07.2024
- US Client (May 2023 – Jul 2024)Spearheaded requirement elicitation, Gherkin-User story creation & acceptance criteria, Data Modeling, QA test case written, Stakeholder management, Accelerated UAT & production testing for the insurance-based Planfocus application, Migrated App from Mule to Camel. Enhanced production stability by 20% through optimized release planning and cross-team coordination. Analyzed issues & Proposed solutions
Business Analyst
Gen Re Connect - US/UK
Chennai, India
04.2022 - 04.2023
- Pioneered on re-platforming Gen Re Connect insurance portal to a cloud-based solution. Delivered user stories, acceptance criteria, and facilitated UAT testing across multiple modules improving operational scalability and client configuration flexibility.
Business Analyst
Ikano Bank - Sweden - Contract System
Chennai, India
10.2020 - 03.2022
- Acted as interim Product Owner, prioritizing backlog, driving PI and sprint planning. Documented Async API contracts and improved API clarity, cutting downstream rework by 15%. Facilitated cross-functional workshops between Business and Tech teams in multiple geographies. Amplified Gherkin-User story creation & acceptance criteria, Data Modeling, Scrum Poker and Revitalized cross function team for integrating API. Streamlined Prototyping and wireframe
Business Analyst
Rabo Bank - UCI & RCH | Netherlands
Utretch
05.2019 - 09.2020
- Delivered change request for UCI portal. Led business analysis for client onboarding and credit risk applications. Managed an 8-member team; Outperformed PI planning workshop with cross functional teams, Mobilized Sprint planning, Achieved requirement elicitation, user story creation, acceptances criteria and Data Modeling. Pioneered Technology Feasibility (OCI), Product Backlog Management, Achieved 3 Amigo meeting, improved data integrity and reporting accuracy by 25% through enhanced data flow mapping and process documentation in Azure DevOps. Accelerated Data analysis in RCH system
Business Analyst
Standard Chartered Bank - S2B Access - Singapore
Chennai, India
07.2015 - 04.2019
- Amplified SIT and DR sanity testing. Directed L3 support, SIT, DR, and implementation activities for core banking systems. Managed a 5- member support team ensuring 99.9% uptime and smooth release delivery cycles.
Developer, QA, Analyst & Project Manager
Citi APAC Region, DBS Bank, Citi NA, Bank of America
Chennai, India
07.2006 - 06.2015
- Empowered the team and worked as Developer in Citi APAC region and DBS bank, QA in Citi NA and Production Support Analyst & Project Manager in Bank of America.
Software Engineer
FSS Chennai
Chennai, India
07.2006 - 06.2007
- Core Java Developer in FSS for DCMS & DCRS system.
Education
Master of Technology (M. Tech) - Computer Science
Bharath University
Chennai05-2005
Bachelor of Engineering (B.E.) - Computer Science
C.S.I Institute of Technology
Nagercoil05-2003
Skills
- Business Analysis Skill
- Agile Methodologies - Scrum
- Project Leadership, Product Backlog Management
- Requirement Elicitation, Requirement Traceability Matrix
- User story creation and Acceptance Criteria (Gherkin)
- Data Modelling, Data Analysis, Data Migration, Data Mapping, Reconciliation
- Documentation (Confluence, SharePoint)
- Stakeholder Management
- UAT & SIT Testing, Release Management, Hyper care support
- Regulatory Compliance, Risk Assessment, Release Management
- Business Acumen, Domain trainer, Digital Transformation
- Process Modelling (BPMNUML)
- Cross Function Team management
- Supported Prototype development and Wireframe creation
- Business Analysis Tools: JIRA, Cloud Platform Azure DevOps, Power Designer, Postman, Power BI & Tableau, MS Word and Excel, Google sheet
- BA Practices: Agile Scrum, User Stories, Acceptance Criteria, SIT & UAT support, Process Mapping, API Documentation, Implementation, Release support, Hyper care support
- Data & Systems: MySQL, Oracle PL/SQL, Teradata, OCI, Core Java, HTML, XML, API Testing, QuickBase, Smartsheet, Airtable, Mondaycom, Google Sheets, Mule & Camel
- Domains: Banking (Retail, Wholesale, Risk, Credit, CRM), Insurance, Healthcare
Accomplishments
- Outperformed 19+ years IT experience; 8+ years as Development, Support and Implementation; 1+ years as QA; 10+ years as Business Analyst in BFSI, Insurance, Health and Care domain.
- Recognized at TCS for successful delivery of large-scale system migrations and stakeholder satisfaction. Executed and Implemented projects successfully.
- Extensive knowledge of SQL, APIs, and data workflows.
- Championed the team as Product Leader and Project Owner role.
- Awarded as best performer and got GEMS rewards many times.
Certification
Sun Certified Java Programmer (SCJP), Working for CBAP certification
Timeline
Senior Business Analyst
ProcessQ & Smartsheet Migration – Roche, Swiss
08.2024 - 09.2025
Business Analyst
TIAA – Planfocus - US
05.2023 - 07.2024
Business Analyst
Gen Re Connect - US/UK
04.2022 - 04.2023
Business Analyst
Ikano Bank - Sweden - Contract System
10.2020 - 03.2022
Business Analyst
Rabo Bank - UCI & RCH | Netherlands
05.2019 - 09.2020
Business Analyst
Standard Chartered Bank - S2B Access - Singapore
07.2015 - 04.2019
Developer, QA, Analyst & Project Manager
Citi APAC Region, DBS Bank, Citi NA, Bank of America
07.2006 - 06.2015
Software Engineer
FSS Chennai
07.2006 - 06.2007
Master of Technology (M. Tech) - Computer Science
Bharath University
Bachelor of Engineering (B.E.) - Computer Science
C.S.I Institute of Technology
KEY ACHIEVEMENTS
- Outperformed 19+ years IT experience; 8+ years as Development, Support and Implementation; 1+ years as QA;10+ years as Business Analyst in BFSI, Insurance, Health and Care domain.
- Recognized at TCS for successful delivery of large-scale system migrations and stakeholder satisfaction.
- Executed and Implemented projects successfully
- Extensive knowledge of SQL, APIs, and data workflows.
- Championed the team as Product Leader and Project Owner role
- Awarded as best performer and got GEMS rewards many times
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteRemoteSalary Range
₹45000/yr - ₹200000/yrPROFESSIONAL STRENGTH
- Adaptable and attentive professional with strong efficiency
- Delegated multi-national clients with extended working hours
- Revitalized Problem-solver and Critical thinking
- Effective Communicator with strong Collaboration and Teamwork skills
- Business process modeling and Enhanced documentation, Optimized Process