Manan Jain
New Delhi,DL
Summary
Results-driven Project Management and Business Analytics professional with six years of experience in pharmaceutical operations, IT transformation, and LMS implementations. Currently serving as Operations Project Manager, overseeing procurement, logistics, and fulfillment projects while enhancing processes through automation and cross-functional collaboration. Holds an MSc in International Business & Economics and is ECBA certified, with proficiency in German (C1) and expertise in JIRA, Tableau, and SQL.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Operations Project Manager
Smith & Johnson Inc.
11.2024 - Current
- Established end-to-end operational oversight across procurement, logistics, inventory, and fulfilment, serving as the central accountability and coordination layer across 5 cross-functional teams.
- Constructed KPI reporting framework to track order lifecycle health, inventory movement, and fulfilment performance, enhancing visibility for senior leadership on operational status.
- Led optimisation initiatives across procurement, logistics, and operations, streamlining team handoffs and reducing delivery cycle times, contributing to a 52% improvement in fulfilment efficiency.
- Developed a demand-driven replenishment model by analysing inventory KPIs and stock movement patterns, eliminating excess holding costs and enabling rapid resolution of order disruptions.
- Created demand-driven replenishment model through analysis of inventory KPIs and stock movement patterns, reducing excess holding costs and facilitating rapid resolution of order disruptions.
- Automated 5 document workflows, decreasing per-order processing time from 15 to 5 minutes, achieving 67% reduction in manual effort and standardising documentation outputs across fulfilment pipeline.
Project Management Intern — IT Transformation
Bosch
01.2024 - 07.2024
- Coordinated delivery tracking across 13 Agile sub-projects within a EUR 2M+ Zero Trust Architecture transformation program, monitoring budgets, timelines, and deliverables to keep projects within scope and budget.
- Redesigned project performance reporting using Excel Power Query, reducing a multi-day manual process to a 4-hour monthly cycle, improving consistency and freeing up team capacity across the program.
- Built 3 low-code applications in OutSystems to automate budget reporting and project tracking, improving real-time visibility into application-level progress across the ZTA program.
- Managed stakeholder alignment across 2-20 participants per application migration, creating tailored process documentation and change communications to facilitate transitions to ZTA and Identity-Based Controls frameworks.
- Identified 15 reporting inefficiencies across project portfolio and resolved 3 high-priority issues, introducing structured milestone and risk tracking mechanisms that enhanced programme oversight.
Business Analyst — Client Delivery
Stratbeans Consulting Pvt. Ltd.
01.2020 - 06.2022
- Managed a portfolio of up to 17 concurrent LMS implementations, from lightweight deployments to complex 3-month enterprise rollouts, coordinating across HR, Finance, Engineering, and client stakeholders to deliver on scope and timelines.
- Authored 11 end-to-end Software Requirement Specifications (SRS) and BPMN process workflows from project inception, translating complex client requirements into structured development briefs that minimized revision cycles.
- Maintained RAID logs across concurrent engagements, facilitating structured escalation and proactive resolution of delivery blockers throughout project lifecycle.
- Served as the primary client-facing contact across multiple simultaneous projects, proactively managing stakeholder communication and resolving delivery bottlenecks to maintain high satisfaction throughout the project lifecycle.
- Identified and addressed process inefficiencies across content delivery and LMS integration workflows through a hands-on quality approach, driving an estimated 30% reduction in rework across delivery cycles.
- Built Tableau dashboards to present business progression metrics to senior management and developed QA and development efficiency dashboards consolidating issue logs into actionable reports.
- Managed end-to-end project planning, QA, and post-implementation support via JIRA and Confluence, handling 30-70 tickets per project across development and client issues.
Digital Marketing Specialist
The Flower of Life Co.
06.2018 - 11.2019
- Executed SEO and social media campaigns, increasing organic website traffic by ~35% in 12 months through competitive analysis and market research across key product categories.
- Collaborated with design, sales, and content teams to create a brand awareness calendar, producing ~20 assets monthly and enhancing social media engagement throughout tenure.
Education
Master of Science - International Business & Economics
University of Hohenheim
Stuttgart, Germany09-2024
Post Graduate Diploma - Business Analytics & Intelligence
Amity Future Academy
Noida, India07-2021
Bachelor of Arts - Marketing Management & Retail Business
College of Vocational Studies, Delhi University
New Delhi, India05-2018
Skills
- Project management
- Project planning
- Operational efficiency
- Process improvement
- Project planning
- Root-cause analysis
- Processes and procedures
- Process optimization
- Data visualization tools
- Cross-functional collaboration
- Stakeholder communications
- Data visualization
Certification
Business Analytics, Harvard Business School Online (2021), ECBA (Entry Certificate in Business Analysis), IIBA, BABOK v3.0 (2019), Digital Strategies, Columbia Business School (2018), Digital Marketing Analytics, Columbia Business School (2018)
Additional Information
I am best reached domestically via phone call or email; for international outreach, please reach out via WhatsApp call or email.
Languages
English, Hindi, German (C1)
Timeline
Operations Project Manager
Smith & Johnson Inc.
11.2024 - Current
Project Management Intern — IT Transformation
Bosch
01.2024 - 07.2024
Business Analyst — Client Delivery
Stratbeans Consulting Pvt. Ltd.
01.2020 - 06.2022
Digital Marketing Specialist
The Flower of Life Co.
06.2018 - 11.2019
Master of Science - International Business & Economics
University of Hohenheim
Post Graduate Diploma - Business Analytics & Intelligence
Amity Future Academy
Bachelor of Arts - Marketing Management & Retail Business
College of Vocational Studies, Delhi University