Summary
Overview
Work History
Education
Skills
LANGUAGES
PROFESSIONAL HIGHLIGHTS
Timeline
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Mananand Neelakanti

Hyderabad

Summary

Experienced with managing collections operations and implementing effective strategies to recover overdue accounts. Utilizes strong negotiation and communication skills to achieve high recovery rates and maintain positive client relationships. Track record of successfully streamlining processes and enhancing team efficiency.

Overview

9
9
years of professional experience

Work History

Collections Manager

Collman Agencies
02.2022 - 06.2025
  • - Led the collections department, supervising and mentoring a team to consistently exceed collection targets.
  • - Drove high recovery rates for outstanding EMIs, loans, and pending dues through proactive outreach and structured collection plans.
  • - Conducted field visits to engage customers directly, accelerating payment turnaround and strengthening client relationships.
  • - Guided team motivation, coaching them on communication, negotiation, and escalation strategies.
  • - Collaborated with the legal team to initiate proceedings when necessary and ensure compliance throughout recovery operations.

Support Engineer & Dashboard / Payments Collection Executive

C-tel Infosystems
05.2016 - 01.2022
  • - Managed billing & invoicing—prepared and dispatched invoices (both email and hard copy), tracked dues, and ensured timely submission.
  • - Drafted and managed legal agreements between the company and clients to formalize payment obligations.
  • - Maintained detailed Excel-based MIS dashboards, tracking customer dues, pending payments, and recovery metrics.
  • - Monitored accounts receivable, conducted regular follow-ups, and executed field visits for high-value collections.
  • - Collaborated with clients to resolve invoice disputes, facilitated smooth payment flow, and supported cash flow stability.

Education

Bachelor of Technology (B.Tech) -

Jawaharlal Nehru Technological University (JNTU)
06-2014

Skills

  • Payment Collections & Invoice Management
  • Billing Systems & Excel MIS Reporting
  • Team Leadership & Performance Coaching
  • Client Relations & Communication
  • Legal Agreements & Recovery Processes
  • Field Visits & On-Ground Recovery Execution
  • MS Office (Advanced Excel, Word)
  • Process Optimization & Documentation

LANGUAGES

Telugu (Native)
Hindi
English
Kannada

PROFESSIONAL HIGHLIGHTS

  • - Consistently achieved high recovery percentages by developing and implementing tailored strategies per customer segment.
  • - Streamlined billing-to-collection cycles, improving operational efficiency and enhancing cash flow.
  • - Actively coached team members in negotiation, follow-up etiquette, and legal documentation.
  • - Developed Excel-based tracking dashboards to monitor recovery trends and prioritize high-risk accounts.
  • - Maintained strong client relations through empathy, timely communication, and resolution of payment-related concerns.
  • - Assisted with legal proceedings when necessary, minimizing overdue exposures and reinforcing accountability.

Timeline

Collections Manager

Collman Agencies
02.2022 - 06.2025

Support Engineer & Dashboard / Payments Collection Executive

C-tel Infosystems
05.2016 - 01.2022

Bachelor of Technology (B.Tech) -

Jawaharlal Nehru Technological University (JNTU)

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Mananand Neelakanti