Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Training
Key Highlights
Professional Career
Timeline
Generic

MANAS JEE

Pune

Summary

Dynamic Area Manager with a proven track record at Burger king, driving operational excellence and achieving a 15% sales increase. Skilled in staff training and compliance auditing, I excel in enhancing customer relationships and optimizing inventory control. Passionate about fostering team development and delivering outstanding results in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Area Manager

Burger King
03.2024 - Current
  • I am currently serving as an Area Manager at Burger King. I have previously managed operations across Pune, Goa, and Kolhapur. Recently, I successfully opened four new outlets in Chhattisgarh, and one in Nagpur. At present, I am overseeing operations for 8 outlets across the Chhattisgarh and Nagpur markets.
  • Successfully opened 4 outlets in Chhattisgarh and 1 outlet in Nagpur, managing the entire process from site handover to operational launch.
  • Drove operational excellence through regular audits, SOP implementation, and team performance reviews.
  • Achieved sales growth by implementing targeted marketing and community engagement initiatives.
  • Ensured 100% compliance with food safety, hygiene, and brand standards.
    Trained and mentored store managers, resulting in improved team efficiency, and reduced staff turnover.

Area Manager

Taco Bell - BHPL
12.2022 - 03.2023
  • Collaborated with store managers of eight locations to enhance operational efficiency, streamline processes, and exceed performance targets.
  • Assisted in developing and executing strategies that led to a 15% increase in sales across all stores within the first quarter.
  • Implemented training programs to enhance staff skills, resulting in improved customer service scores, and a 40% decrease in customer complaints.
  • Conducted regular store visits to assess operations, provide coaching, and ensure adherence to brand standards.
  • Analyzed sales data and customer feedback to identify trends, proposing and implementing adjustments that positively impacted store performance.

Restaurant General Manager

Taco Bell - BHPL
08.2021 - 01.2023
  • I have experience handling the highest volume store (Seasons Mall) in the Pune market as an RGM.
  • Oversaw all aspects of restaurant operations, including staff management, inventory control, customer service, and financial performance.
  • Lead a team of 15 employees, fostering a positive work environment, and promoting team collaboration.
  • Developed and executed staff training programs, leading to enhanced employee performance, and reduced training time for new hires.
  • As an RGM, I am responsible for handling customer queries and complaints, and making an action plan for it; as a result, customer complaints are reducing.
  • In terms of people development, we have shown a delta in developing 16 Buddy Trainers, 3 Assistant Managers, 8 Shift Managers, and 2 RGMs.

Restaurant Manager

McDonald’s India
07.2018 - 12.2020
  • I have experience handling the two highest-volume stores in the Pune market as an RGM. I was assigned the highest-volume store in our region, which consists of 40 stores (Kalyani Nagar).
  • I have improved my Mc delivery service Gc from 450 to 1,300 in a day, which is the highest single-day Gc in the entire company.
  • I have successfully achieved the critical strength that was required for the store through an organized hiring campaign.
  • Have consistently shown improvement in terms of profitability (an increase in store cash flow from 7 lacs to 15+ lacs on a monthly basis).
  • In terms of people development, I have shown a delta in developing 15 crew trainers, 6 assistant managers, 6 shift managers, and 3 baristas in the store within a short span of 2 years.
  • I have achieved the highest sales since the store opening (Rs 83 lakh) by delivering outstanding QSC.
  • I have successfully improved the McDelivery System by standardizing the KPI from a 34% hit rate to an 80% hit rate, and also improving the average GC rate from 350 GC per day to over 650 GC per day.
  • I have successfully improved the McCafé model of the store by increasing the average sale from Rs 18,000 to Rs 28,000 per day.

Assistant Restaurant Manager

McDonald’s India
01.2017 - 06.2018
  • Managed daily restaurant operations, led and trained team members, ensured food safety compliance, and drove sales growth through exceptional service and operational efficiency.

TRAINEE MANAGER

IHG Group
06.2016 - 12.2016
  • To Learn the basics of Restaurant Operations from Managing Quality, Delivering Service and Maintaining Cleanliness of the Restaurant / Outlet.

Professional Training

Crowne Plaza
Delhi
07.2014 - 10.2014
  • Learn On floor skills in F&B, Food production & HR departments.

Education

M.B.A - Operation Management

Swami Vivekanand Subharthi University
Meerut
01.2021

Bsc - Hotel Management

Institute of Hotel Management
Chennai
01.2016

Skills

  • Operational management
  • Compliance auditing
  • Supply chain management
  • Inventory control
  • Staff training
  • Customer relationship management

Personal Information

Date of Birth: 08/03/95

Hobbies and Interests

  • Listening to Music
  • Traveling to New Places
  • Playing Chess
  • Watching Movies

Training

Crowne Plaza, Delhi, 4.5 months, 07/01/14, 10/31/14

Key Highlights

  • Successfully opened 5 new Burger King restaurants in Chhattisgarh and Nagpur (2024-2025))
  • Won 2 Qtr Best Area Lead Award in last 4 Qtr at Burger king (2024-2025)
  • Best training audit score for 4 quarter at Taco Bell (2023-2024)
  • Successfully launched 'Experience of the Future Stores' in Pune, year 2020
  • Successfully launched the seed restaurant department management platform in my stores in the year 2019
  • Improved McDelivery daily GC of my store from 350 to 650++ per day.

Professional Career

  • Area Manager, Burger King, 03/28/24, Present
  • Area Manager, Taco Bell - BHPL, 01/01/23, 03/25/24
  • Restaurant General Manager, Taco Bell - BHPL, 08/02/21, 01/31/23, Operation
  • Assistant Store Manager, Avenue Super Mart/D-mart, 12/15/20, 07/31/21
  • Restaurant Manager, McDonald’s India, 07/01/18, 12/03/20
  • Assistant Restaurant Manager, McDonald’s India, 01/01/17, 06/30/18
  • Trainee Manager, 6 months, 06/01/16, 12/31/16

Timeline

Area Manager

Burger King
03.2024 - Current

Area Manager

Taco Bell - BHPL
12.2022 - 03.2023

Restaurant General Manager

Taco Bell - BHPL
08.2021 - 01.2023

Restaurant Manager

McDonald’s India
07.2018 - 12.2020

Assistant Restaurant Manager

McDonald’s India
01.2017 - 06.2018

TRAINEE MANAGER

IHG Group
06.2016 - 12.2016

Professional Training

Crowne Plaza
07.2014 - 10.2014

M.B.A - Operation Management

Swami Vivekanand Subharthi University

Bsc - Hotel Management

Institute of Hotel Management

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